Jenkins Kia of Ocala - Service Center

Car wouldn't start Went into the dealership on a tight time frame, had no idea what was wrong with my car. They diagnosed it and fixed it within 2 hours, which is great Went into the dealership on a tight time frame, had no idea what was wrong with my car. They diagnosed it and fixed it within 2 hours, which is great time if you don't have an appointment. Only thing I recommend is changing times online. I thought shop opened at 9 because that is what it said hours were. It actually opens at 730. Otherwise great customer service, kept me informed about my car, and offered complimentary refreshments. More

Installing a recall item We scheduled an appointment for a recall item. Although the time was somewhat longer than we were told, The waiting room was pleasant and had refres We scheduled an appointment for a recall item. Although the time was somewhat longer than we were told, The waiting room was pleasant and had refreshments. We expected and were advised that we needed some additional service. we thanked the representative and declined. There was some pressure to sell us the additional service, but when we made it clear we were not interested, that pressure stopped and we went on our way. More

Service for KIA Sorento I saw they were a KIA dealer of excellence & had high reviews, & pet friendly. They definitely held up to their reputation. I will be returning. I saw they were a KIA dealer of excellence & had high reviews, & pet friendly. They definitely held up to their reputation. I will be returning. More

Helped when In a bind Traveling from Lakewood Ranch FL, to Atlanta GA, my Sportage's alternater went belly up on I-75. Our luck was Jenkin's KIA was close when it failed. W Traveling from Lakewood Ranch FL, to Atlanta GA, my Sportage's alternater went belly up on I-75. Our luck was Jenkin's KIA was close when it failed. We thought we would have to leave it, rent a car(a lot of trouble) and go on. Mike Farrari and team analyzed the problem, ascertained parts availability and got to work. A little bit of travel delay but we left Jenkins KIA in our repaired car!!!! I work on my cars and this was just short of a miracule. Thanx Mike/team. More

Service with a smile I came in a bit late but the service department took me without any problem, they talked to me while they were free and I only has to sit and wait a f I came in a bit late but the service department took me without any problem, they talked to me while they were free and I only has to sit and wait a few minutes, they had great service and they did it fast. Always a good experiance when I go. More

Terrific Dealership Always have a positive experience at this dealership. The staff explains things thoroughly and keep you informed the whole time you are waiting. Gre Always have a positive experience at this dealership. The staff explains things thoroughly and keep you informed the whole time you are waiting. Great staff! More

Visit WOW! Having my car serviced at Jenkins is a refreshing way to have your car serviced while you wait! I had to get out of there for a doctor's appt an WOW! Having my car serviced at Jenkins is a refreshing way to have your car serviced while you wait! I had to get out of there for a doctor's appt and Mike was able to do just that. Besides being friendly and helpful, he was easy to talk to about the car. I didn't feel any pressure to have anything done to the car besides what I was there for! More

awesome service This GUY made me feel like I knew him for years when we were reminiscing about ny and the food and also letting me know about great restaurants here i This GUY made me feel like I knew him for years when we were reminiscing about ny and the food and also letting me know about great restaurants here in Ocala he's Italian and I'm black that my guy now capiche ! More

Excellent Everyone has been very helpful and wonderful. The only complaint was no fresh donuts lol. Other then that I definitely would recommend Kia to any and Everyone has been very helpful and wonderful. The only complaint was no fresh donuts lol. Other then that I definitely would recommend Kia to any and everyone.. More

Great Helps when I can drop off before work and I always have back before lunch. Never had an issue with the service I have received. Helps when I can drop off before work and I always have back before lunch. Never had an issue with the service I have received. More