Jenkins Kia of Ocala - Service Center

Excellent service call I had a scheduled oil change and tire rotation. While I was there they also took care of 2 service calls that needed attention. Great service. Callie I had a scheduled oil change and tire rotation. While I was there they also took care of 2 service calls that needed attention. Great service. Callie was very informative and helpful. More

Service express My overall review is great! New dealership, kids play room and a window to watch them work on your vehicle. Clean and you can charge your phone while My overall review is great! New dealership, kids play room and a window to watch them work on your vehicle. Clean and you can charge your phone while eating a snack. More

New dealership As far as only being open for about a week the Employees seemed genuinely happy and cheerful .The dealership as clean as you would expect there was h As far as only being open for about a week the Employees seemed genuinely happy and cheerful .The dealership as clean as you would expect there was hardly a trace of "construction debris" which was quite a pleasant surprise The showroom was very nice and the large window in the waiting room to watch the service techs was a nice feature More

Excellent service Mike Ferrari made my wife and I feel very comfortable, explained each step of our service, this is the second time we been to the dealership, it has Mike Ferrari made my wife and I feel very comfortable, explained each step of our service, this is the second time we been to the dealership, it has always been a good experience. More

Excellent Service Mike Ferrari pleasantly greeted my wife and I upon arrival at 7:55 AM he asked what service we were having done then he told me about two campaigns th Mike Ferrari pleasantly greeted my wife and I upon arrival at 7:55 AM he asked what service we were having done then he told me about two campaigns that were required on my vehicle and did I want them completed, I said yes he said could take awhile and that the vehicle should be ready for me about 10:30 AM is that okay, I said yes it needs to be done we will be waiting. Mike took us on a tour of the new facility which is very nice and bright all state of the art with docking stations, TV, monitor for a childs room, complimentary coffee & doughnuts, vending machines and so much more! To my surprise the vehicle was ready at about 9 AM and Mike took us to Kristen (she was so nice) she completed our paper work, asked if Mike offered us the shuttle I said not to my knowledge and she looked at the time and said we arrived before the shuttle began, I said no problem I wanted to wait then she thanked us and we were on our way. Jenkins Kia of Ocala has the best overall customer service. More

Excellent Service Service representative gave excellent. service. Answered every question I asked.. The staff of the entire franchise are all very positive and help Service representative gave excellent. service. Answered every question I asked.. The staff of the entire franchise are all very positive and helpful. There is clearly a management policy to keep the customer satisfied. More

Customer service Try Kia Jenkins of Ocala. They’re staff is helpful, catering and professional. They offer a complimentary shuttle even if you’re only going to be ther Try Kia Jenkins of Ocala. They’re staff is helpful, catering and professional. They offer a complimentary shuttle even if you’re only going to be there a few hours. Their state of the art customer service area offers many charging docks for electronics, complimentary snacks, waters, vending machines and a kiddy room that has a video camera so you can relax outside the kids’ room and watch them play, One side of the serve area is glass so you can watch them service your car if your interested. I don’t dread taking my family with me to have service done. Their up-to-date on recalls and tell you what maintenance you might need in the near future. They send coupons for oil services, tire rotation, etc. Lance Ganskey and Callie Zimmerman are a total asset to this dealership. They’re both knowledgeable and professional; while personable at the same time. I recommended a friend to go see them and she also walked out with a new Kia. You can’t beat the customer service at Jenkins Kia of Ocala. More

Very friendly They are very friendly work hard to get theuer job done its like one big family working there take very good care of theur costumers They are very friendly work hard to get theuer job done its like one big family working there take very good care of theur costumers More

Service recall They provided quick and courteous service while i was there. They gave me a tour of the new facility which is wonderful. Coffee, cold drinks, donuts a They provided quick and courteous service while i was there. They gave me a tour of the new facility which is wonderful. Coffee, cold drinks, donuts and a window into the shop to see progress on your car. I couldn't ask for a better experience. More

Felt like a valued customer Had routine service done on my Kia Soul in the new building. Service advisor detailed what was due for my vehicle and then gave me a tour of the new Had routine service done on my Kia Soul in the new building. Service advisor detailed what was due for my vehicle and then gave me a tour of the new facility so that I would have a pleasant wait while the work was being performed. Work was completed in a very timely manner and I was on my way. More