1,301 Reviews of Jenkins Kia of Ocala - Service Center
Excellent customer service. Every time I have had occasion to visit this dealership, they have over extended themselves to please me and make my visit comfortable & pleasant. The Every time I have had occasion to visit this dealership, they have over extended themselves to please me and make my visit comfortable & pleasant. They are very courteous and professional in their dealing with customers. More
Great Service I always have my car serviced at Jenkins Kia and am never disappointed. The staff is friendly and they get me in and out quickly. I highly recommend t I always have my car serviced at Jenkins Kia and am never disappointed. The staff is friendly and they get me in and out quickly. I highly recommend them to anyone. More
Excellent Service The new facility is very nice. I enjoyed the window where I could watch my car being serviced. Everyone is always so friendly and I always receive e The new facility is very nice. I enjoyed the window where I could watch my car being serviced. Everyone is always so friendly and I always receive excellent service that exceeds my expectations. Thank you! More
Above and Beyond Customer Service From the moment we entered your beautiful and welcoming facility, Chris took it upon himself and made sure our cars were quickly scheduled and ready t From the moment we entered your beautiful and welcoming facility, Chris took it upon himself and made sure our cars were quickly scheduled and ready to be serviced. Unfortunately, we had bad experiences in the past with other KIA dealers but his attention to detail, great communication and listening skills, and ready smile, made our visit above and beyond what we expected. Mike was also around us making sure we were well taken care of. We were then introduced to Danny who also, received us with a great smile. Danny introduced us to Edwin letting him know that we had been Kia customers 4 times. Among other things he mentioned that there was a “plan” where we can lower our cars monthly payments, customer loyalty, etc. Danny mentioned that there was one KIA Sorento Black Cherry left….that brought music to my wife’s ears. Honestly; everything was done in such a professional and smooth way that we ended up with Guy, signing financial papers after buying 2 cars; 2018 KIA Sorento and KIA Soul. This was the ultimate Customer Experience! Also, Anjolee, Emma, Mike and Lance; all of them together; to us they are the "Dream Team", More
It was lit fam Quick, professional, and welcoming staff. Mike is great! Their predicted end time was ahead of schedule which is great for busy lifestyles. There was Quick, professional, and welcoming staff. Mike is great! Their predicted end time was ahead of schedule which is great for busy lifestyles. There was a lounge area with snacks, coffee and water- which was lovely. Overall a great experience! More
Love the new building! WOW! Love the new building! Really like the Stinger ( like the red) . Like the lounge too. Like the use of a coupon too. Would be nice to get help WOW! Love the new building! Really like the Stinger ( like the red) . Like the lounge too. Like the use of a coupon too. Would be nice to get help on lowering our monthly payments, if possible. More
Recommend To Everyone.. Come OnDown!! It just wouldn’t be the BEST without Mike Ferrari. I Love this Place. The only place in Town where I am treated like a Princess. Thank you to all wher It just wouldn’t be the BEST without Mike Ferrari. I Love this Place. The only place in Town where I am treated like a Princess. Thank you to all where a smile is no stranger. 😃 More
Service visit today Nice new clean dealership. Had a very good experience today at the dealership even though it was just for an oil change. Talked to Matt fin sales an Nice new clean dealership. Had a very good experience today at the dealership even though it was just for an oil change. Talked to Matt fin sales and he was very helpful. More
Good experience at Jenkins Kia Service Center I was taken care of immediately upon arrival. I was then offered a free car wash and shown to the waiting area where free coffee and donuts were provi I was taken care of immediately upon arrival. I was then offered a free car wash and shown to the waiting area where free coffee and donuts were provided. Nice new facility to wait in and My Service Contract covered my regular maintenance so no money out of pocket! More
Exceptional New location is awesome! Everyone was very nice.. Had me in and out in good time. Had an oil change, new tire and tire rotation. Thanks! New location is awesome! Everyone was very nice.. Had me in and out in good time. Had an oil change, new tire and tire rotation. Thanks! More