Jenkins Kia of Ocala - Service Center

The job was finished ahead of schedule. I was reading a book figuring that I would have at least 30 or 40 more minutes to go. I got surprised when told my vehicle was ready! Great job! They I was reading a book figuring that I would have at least 30 or 40 more minutes to go. I got surprised when told my vehicle was ready! Great job! They even handwashed it. More

Super fast service & honest work love the staff there would totally recommend Kia of ocala would totally recommend Kia of ocala More

Service here is always quick to get things started. The staff is super helpful and friendly and they keep everything looking clean and welcoming. The staff is super helpful and friendly and they keep everything looking clean and welcoming. More

Always professional, and friendly. All of my questions always answered, and I would never drive anything but a kia, the next will be a soul. All of my questions always answered, and I would never drive anything but a kia, the next will be a soul. More

Craig, my service advisor, always responds to my calls promptly, always friendly and helpful. I am always greeted immediately by a friendly and eager to help person, who listens to why I'm there..in fact promptly, always friendly and helpful. I am always greeted immediately by a friendly and eager to help person, who listens to why I'm there..in fact they seem to be expecting me, and know what the appointment is about, but always ask if I have any questions or concerns. I sit in the very comfortable lounge area, read, and have a cup of cappuccino while I wait, which isn't very long at all, given how thorough they are. Craig reviews everything with me in advance, keeps me posted and reviews all of the work done and the outcome, My car always looks new when it comes out, they clean it so nicely. Just perfect in every way. More

On July 17, 2023, at Jenkins Kia of Ocala, Craig Small exemplified exceptional customer service, turning a routine car servicing into an extraordinary experience, showcasing commitment, sincerity, and gen exemplified exceptional customer service, turning a routine car servicing into an extraordinary experience, showcasing commitment, sincerity, and genuine concern. Craig's dedication transformed a potential tedious wait into an enlightening encounter. Amidst the bustle, he ensured customers felt valued, epitomizing the essence of personal touch in a digital age. The facility's pristine condition mirrored their high standards. Kudos to Craig and Jenkins Kia for redefining customer care. - Glen Lomax More

Great experience as always staff if very kind and understanding. Josh is excellent would recommend understanding. Josh is excellent would recommend More

Everyone I worked with was professional, kind and did what they could to help me out when my sunroof broke. what they could to help me out when my sunroof broke. More

Very courteous , professional and on time ! ! Great price for the oil change and was done within an hour . The break room was large and filled with different options to enjoy will waiting. ! Great price for the oil change and was done within an hour . The break room was large and filled with different options to enjoy will waiting. More

Service is top notch, pleasant atmosphere, keeps you informed, sales associates are not pushy listen to your needs informed, sales associates are not pushy listen to your needs More