Jenkins Kia of Ocala - Service Center

Good Service Service was great, no complaints. I was in and out of the door without a hassle. I was also able to see my car get serviced via their new window, gre Service was great, no complaints. I was in and out of the door without a hassle. I was also able to see my car get serviced via their new window, great idea Kia. More

Service We brought our 2016 Kia in for an oil change and found out we were due for our 15,000 mile service. We also had a recall on the vehicle. We were giv We brought our 2016 Kia in for an oil change and found out we were due for our 15,000 mile service. We also had a recall on the vehicle. We were given an estimate on both the price as well as the length of time. They were right on for both estimates! The facility has many amenities for those waiting. The people we dealt with were very friendly in both the service department as well as the cashier! It was a very good experience. More

Oil Change I love going to Kia they are always very friendly and show that they really care about their customers. I always try to work with Callie as she is sup I love going to Kia they are always very friendly and show that they really care about their customers. I always try to work with Callie as she is super sweet and makes sure your car is taken care of while in the dealerships care. More

great new facility Even at the old facility my service experience was great. the new location is beautiful. I couldn't believe how fast and courteous the service was. Even at the old facility my service experience was great. the new location is beautiful. I couldn't believe how fast and courteous the service was. More

I Needed a Tire Repair I had a screw lodged in my left rear tire. I pulled in without an appointment and Chris had my car being looked at within a few minutes. The tire coul I had a screw lodged in my left rear tire. I pulled in without an appointment and Chris had my car being looked at within a few minutes. The tire could not be fixed and had to be replaced due to the position of the puncture. A new tire was mounted and balanced. I also had a service done (oil change, multipoint inspection, etc.), and they washed the vehicle as well. More

Super service and very nice people. Thank You! Great Dealership!!! Very nice new building. Great service and very friendly. Callie the service rep was outstanding and Lance topped it off on provi Great Dealership!!! Very nice new building. Great service and very friendly. Callie the service rep was outstanding and Lance topped it off on providing information on Home LINK. Thank YOU!!! More

FUEL REIMBURSEMENT CALLIE PROCESSED THE INFORMATION THAT WAS REQUIRED AND SUBMITTED IT TO KIA. SHE WAS VERY NICE AND PROFESSIONAL. SHE ALSO INFORMED ME OF RECALLS APPL CALLIE PROCESSED THE INFORMATION THAT WAS REQUIRED AND SUBMITTED IT TO KIA. SHE WAS VERY NICE AND PROFESSIONAL. SHE ALSO INFORMED ME OF RECALLS APPLICABLE TO MY SORENTO. More

Pre-emptive part replacement I was greeted and escorted to Customer Service. I was assigned to Callie Zimmerman, whom I have dealt with before when bringing my vehicle in for rou I was greeted and escorted to Customer Service. I was assigned to Callie Zimmerman, whom I have dealt with before when bringing my vehicle in for routine maintenance. I asked how long it would take to have this replacement part put on the car; it was a little longer than I would have liked and I asked Callie if it was possible to have someone get to my car sooner. She was true to her word and I was able to get out of the Service area quickly. I truly appreciate her efforts. She gave me excellent customer service. More

Fast Fun Friendly I was greeted as I arrive for service and escorted to the Service Desk. Someone immediately stated, "I'll be right with you" and said Callie will be I was greeted as I arrive for service and escorted to the Service Desk. Someone immediately stated, "I'll be right with you" and said Callie will be assisting me. After registering me for service, I was given a tour of the new facility.....wow what a really nice building. As I was waiting, there was a young lady going around making sure everything was in place, enough coffee, donuts, tables clean and etc. Also I had a chance to see my car being worked on (fun,fun,fun). The best part was when Callie escorted me to my car when it was finished, I thought that was REAL customer service.........Thank you Kia........for this fantastic experience. More

New tires, alignment and oil change Got a great price on tires and alignment and couldn't ask for better service. They were done ahead of schedule. I will continue to bring my kia to the Got a great price on tires and alignment and couldn't ask for better service. They were done ahead of schedule. I will continue to bring my kia to the dealership. More