Jenkins Kia of Ocala - Service Center

Upgrade In many ways impressed with the new facilities. But then clean and new is always good. Particularly liked the large window looking out into the servi In many ways impressed with the new facilities. But then clean and new is always good. Particularly liked the large window looking out into the service area. This will go a long way toward satisfying customer curiosity. I had a service appointment but circumstances allowed me to arrive an hour early. It was not a problem for the staff. Time spent waiting for my service to be completed was appropriate. More

routine service service was fast and detailed. every thing I asked for was done and stuff I didn't think of. All the work was explained well to me. service was fast and detailed. every thing I asked for was done and stuff I didn't think of. All the work was explained well to me. More

In for service Callie was great. She set us up in a loaner while some work was being done to our car, she kept us updated on the prognosis and repair that was needed Callie was great. She set us up in a loaner while some work was being done to our car, she kept us updated on the prognosis and repair that was needed. As for the service that we needed done I can not report on the service dept because my car was sent to another dealership. (We bought a used car that was not a kia) More

Time flys Went in for an oil change and came out with a 2018 Kia Soul!!! Didn't plan on a new car, but was worth it. Went in for an oil change and came out with a 2018 Kia Soul!!! Didn't plan on a new car, but was worth it. More

Excellent service and friendly staff I love the new dealership. Customer friendly and the staff is welcoming and helpful with any questions. It was a pleasure doing business here. Mike Fe I love the new dealership. Customer friendly and the staff is welcoming and helpful with any questions. It was a pleasure doing business here. Mike Ferrari was great to work with. He also helped me with a warranty problem with my back bumper. Will recommend thisdealership to friends ready to purchase a new Kia in the future. More

Purchasing my new car Went into the dealership to have my Forte serviced, did a little window shopping - and left with a brand new Optima!! Jamie was great to work with, Went into the dealership to have my Forte serviced, did a little window shopping - and left with a brand new Optima!! Jamie was great to work with, and the process went pretty quick. Everyone at the dealership was extremely friendly and helpful, would definitely refer them !! More

Service We had several service items repaired and all of the work was done quickly and professionally. New dealership is great and the personnel could not We had several service items repaired and all of the work was done quickly and professionally. New dealership is great and the personnel could not be better. And Jamie Discussed new vehicle with us. More

Jenkins Kia Service CHRIS WAS VERY HELPFUL !! ( He listens and answers your questions) THE SERVICE PEOPLE ARE FRIENDLY AND HELPFUL.. It is also clean, nice and vey accomo CHRIS WAS VERY HELPFUL !! ( He listens and answers your questions) THE SERVICE PEOPLE ARE FRIENDLY AND HELPFUL.. It is also clean, nice and vey accomodating!! More

Great Mike in service was great handing claim and was very personal and feel like a friend kept me very imformed how repair was going. We were very satisfie Mike in service was great handing claim and was very personal and feel like a friend kept me very imformed how repair was going. We were very satisfied. More

Great Experience I love bringing my car to KIA because I know I can get in and out and have no problems with anyone. On this visit I had my vehicle serviced and was in I love bringing my car to KIA because I know I can get in and out and have no problems with anyone. On this visit I had my vehicle serviced and was inquiring about trading my car in for a 2018 Optima which Steve Ramunno was helping my boyfriend and I decide if it would be the best fit for me. Overall great experience and look forward to many years with KIA as my car dealership. More