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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,301 Reviews

1,301 Reviews of Jenkins Kia of Ocala - Service Center

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August 12, 2023

Excellent communication and service by the entire service department makes the time spent at the dealership a pleasure More

by Larry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Jayson Small
Aug 17, 2023 -

Jenkins Kia of Ocala responded

Larry, Thank you for your feedback and your FIVE-STAR review.

Aug 22, 2023 -

Larry Johnson responded

Jenkins Kia of Ocala has earned the FIVE-STAR rating for their continued outstanding service and communication. Thank you

August 09, 2023

They treat you like someone not pushes. Good place and good service . Jeromy was friendly and understanding the problem with my car More

by Lougloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy
Aug 11, 2023 -

Jenkins Kia of Ocala responded

Thank your so much for your Five Star review!!! We appreciate your support.

August 08, 2023

Very responsive. I had 4 nails in my tire, I called the dealership service department and they got me in immediately. More

by Savannah Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Snook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cabera, Joshua Mills
Aug 09, 2023 -

Jenkins Kia of Ocala responded

Thank you for your Five-Star review.

August 06, 2023

I made an appointment for a Recall on my 2016 Kia Sedona. All employees were professional, polite, knowledgeable. They were able to answer any questions that I had. Management should be proud of the More

by Ed Berube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Aug 09, 2023 -

Jenkins Kia of Ocala responded

Ed, Thank you for allowing us to maintain your vehicle. We appreciate the Five-Star review.

Aug 09, 2023 -

Ed Berube responded

your Dealership is 5 STAR.

August 04, 2023

they took fast action to solve my problem. extremely satisfied with results. thanks to kia and their great employees More

by cbiblesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
August 04, 2023

This dealership excels in all areas of customer service. From the excellent staff to the little things provided in their waiting area it's hard to imagine any other dealer being any better. More

by HoopFL
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Aug 09, 2023 -

Jenkins Kia of Ocala responded

Thank you for your patronage and feedback.

August 03, 2023

Check in was easy and service staff very friendly. Waiting room is clean and comfortable. The entire experience was great. More

by m.kaufmaneis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
Aug 04, 2023 -

Jenkins Kia of Ocala responded

Thank you for your business and thank you for your great review.

August 02, 2023

Everyone is very courteous, from the gentleman that checks you in to the service advisor Craig Small. Love the waiting area with comfortable chairs, coffee, snacks and water. Plus a FREE carwash. Lo More

by outoftimemom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small, Service Advisor
Aug 04, 2023 -

Jenkins Kia of Ocala responded

Thank you for your high ratings. We appreciate your business.

July 30, 2023

I have never had a problem at the dealership. My husband takes my car for service and everything is done right the first time and on schedule. More

by amm8015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jul 31, 2023 -

Jenkins Kia of Ocala responded

We appreciate you business. Thank you for your high rating.

July 23, 2023

I am always taken good care of at the dealership the service is great Craig and Jason are the best my salesman is Mekinze I have been a Kia owner since 1990 I recommend Kia to everyone More

by mccarthy_96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig, Joshua Mills
Jul 25, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to give us a great review. Thank you for the Five-Stars.

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