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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,324 Reviews

1,324 Reviews of Jenkins Kia of Ocala - Service Center

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April 02, 2025

Great service experience here ! Professional, friendly and respectful of clients time ! Have been using them since 2023 More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
March 24, 2025

Finance screwed up the bill and charged me less than billed. I paid with debit card to save your 3 % overcharge which by the way most companies eat the difference because it increases business. I was ca More

by Joebagadonuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know, don’t care
February 28, 2025

Amazing service from start to finish! Service writer was super awesome! Also love that At Home Auto Glass was insight! More

by Smarusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Calhoun 5 stars!
February 28, 2025

They keep trying to push service on me that my car doesn't need. I just want what is called out in my owners manual. I might not return. More

by tshawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Morrisett
Mar 07, 2025 -

Jenkins Kia of Ocala responded

Apologies for any inconvenience. Please feel free to reach out to us at (352) 620-2045 to discuss your concerns further. Thank you for your feedback.

February 18, 2025

The professionalism and excellence of the customer service employees at this dealer is incredible due to their speed, dedication and complete knowledge of each customer's needs. More

by jem9811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Jenkins Kia of Ocala responded

We are pleased to hear about your positive experience at Jenkins Kia of Ocala. Thank you for sharing your feedback.

February 16, 2025

As always, our visit to the dealership was awesome, the Staff are polite and knowledgeable! We would recommend this Kia dealer to anyone! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Morissette - Service Dept.
February 16, 2025

Vey professional. Work was completed and advisor took care of me. Speaker replac3f under warranty More

by Negrito49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
February 03, 2025

Very pleasant waiting area friendly service. I was in and out pretty fast I like that they do a complete check of everything. More

by Spinozalens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jenkins Kia of Ocala responded

We're elated to hear about your positive experience at Jenkins Kia of Ocala. Thank you for sharing your feedback!

January 31, 2025

I called and was able to get my car into the shop same day. They provided quick service while I waited for the car. Thank you Mr Small More

by Barbara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Feb 05, 2025 -

Jenkins Kia of Ocala responded

Thanks for sharing your experience with us, Barbara. We deeply respect your feedback and are glad we could provide quick service for your car.

January 23, 2025

I always have great service at Jenkins Kia of Ocala. My service Advisor Brian Purdy did a great job, having my service done in a short amount of time. More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Purdy, Five Stars
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