Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,306 Reviews of Jenkins Kia of Ocala - Service Center
Sort by
December 31, 2024
I was very pleased with the service manager and service. My car was done by the time that was promised. My car was done by the time that was promised. More
by gausekathy
December 15, 2024
Excellent service. Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in Professional and always great with keeping us up to date with the repairs. Chris in service is great to work with when either of our vehicles are in need of service. Highly recommend Jenkins Kia. More
by masii
Employees Worked With
Chris Morissette
December 10, 2024
If I didn’t trust Jenkins Kia, I would not travel 40 minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to in minutes from my home for them to protect my investment. Chris in the service department was awesome, and Alex in the sales department made sure to introduce herself to me since my former sales person had moved on. I highly recommend Jenkins Kia. More
by kewsource
Employees Worked With
Chris Morisette
November 20, 2024
Service department (technician)and my advisor (Brian) were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought my Telluride. This was my second re-application and I must say I was very disappointed. The exterior surface felt dirty and gritty. You would think that if you paid extra for this sealant that Jenkins would do a much better job of detailing the vehicle. The inside was a total mess, it was not vacuumed and dusty. Brian called for the service manager and his comment was - I do not see anything wrong with the Auto Bond application. Also the lack of wiping down the vehicle after washing the vehicle which had dried water streaks and filthy door jams . Again his comment was we do not do that - meaning bring your own towels so you (customer) can dry your vehicle properly. More
by Telly4ever
Employees Worked With
Brian Purdy
November 06, 2024
Christopher was great . He is very personable and friendly. He explained all the service packages. It made my decisions easier. He is very personable and friendly. He explained all the service packages. It made my decisions easier. More
by Debbie
Employees Worked With
Christopher Morissette
November 03, 2024
Came in for a 15,000 mile service plus tire rotation for a 2021 KIA Seltos Turbo. Alex was the Service advisor and he ensured all aspects of this service including dealing with a factory recall item, wer a 2021 KIA Seltos Turbo. Alex was the Service advisor and he ensured all aspects of this service including dealing with a factory recall item, were addressed appropriately. All communications were spot on and done in a friendly manner. The vehicle service was done correctly and in a timely manner, all while I waited in the guest/lounge area. Excellent and clean facilities. More
by tfield
Employees Worked With
Alex Amador
October 28, 2024
Prompt service. Friendly, helpful staff. Offered options for service package. I felt charges were reasonable. Kept me informed frequently. Waiting area pleasant and Friendly, helpful staff. Offered options for service package. I felt charges were reasonable. Kept me informed frequently. Waiting area pleasant and comfortable. Thanks for the car wash! More
by Duncanwing
Employees Worked With
None of the listed
