Jenkins Kia of Ocala

Never had a problem with the service department since I have been dealing with Kia. Everyone from Callie, Samantha and Lance , always treated me with respect. Now, lets get those donuts back! have been dealing with Kia. Everyone from Callie, Samantha and Lance , always treated me with respect. Now, lets get those donuts back! More

While our service rep was on break, another service rep named Joseph Cabrera answered all of our questions and offered excellent advice and customer service. The young man who met us in the service bay ne named Joseph Cabrera answered all of our questions and offered excellent advice and customer service. The young man who met us in the service bay needs additional training regarding greeting customers, making eye contact and making people feel welcomed and important to the dealership. More

I bought a kia soul from this dealership in 2016 and they used to be great, they put together a fantastic deal and were good to me. But I just had a salesman be really rude to me on the phone, and I wouldn't used to be great, they put together a fantastic deal and were good to me. But I just had a salesman be really rude to me on the phone, and I wouldn't buy from them again. I told this guy that the kia soul they had with thirty thousand miles was $1500 less than a new one and they were asking $23,500, which is way too much. He kept gas lighting and lying, saying that new cars were impossible to come by, when Jenkins Kia in Crystal River has the same brand new car, in stock, with under ten miles on it for $25,000. He started yelling at me "TAKE IT OR LEAVE IT!" "There's NO NEGOTIATION!" They are price gouging plain and simple! What a jerk!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

Always great team work, great working with callie, always very helpful and knowledgeable of parts and work, will continue to choose kia for parts and service. very helpful and knowledgeable of parts and work, will continue to choose kia for parts and service. More

My grandma needed a new car. She was very attached to her 30yo Buick that died. She was very hesitant to look at newer cars. I was worried that the sales people wouldn't have the patience to work with my har 30yo Buick that died. She was very hesitant to look at newer cars. I was worried that the sales people wouldn't have the patience to work with my hard of hearing elderly Grandma but Taylor was so kind and patient. He answered all our questions and was very knowledgable about the cars. No high pressure sales tactics. Highly recommend. More

I got my car in time that was quoted. Was advised about an emission problem after showing article from dealer, and was told the part needed was ordered and will be no charge to return to have it put in my an emission problem after showing article from dealer, and was told the part needed was ordered and will be no charge to return to have it put in my car. Carole More

We went there hoping for a car and drove out with a brand new 2021. Brian Snoop was fantastic! Love our car! Thank you Brian! new 2021. Brian Snoop was fantastic! Love our car! Thank you Brian! More

Friendly & accommodating staff, great job on car and in good time, too. Able to wait in nice area with excellent cocoa! Always a pleasant experience; thank you. good time, too. Able to wait in nice area with excellent cocoa! Always a pleasant experience; thank you. More

Brian Snook was wonderful to work with. Knowledgeable and friendly, he made me feel comfortable. Tim Koehler from finance was great as well. He certainly knew his stuff and made the finance portion of the sa friendly, he made me feel comfortable. Tim Koehler from finance was great as well. He certainly knew his stuff and made the finance portion of the sale quick and simple. It felt like I was hanging out with a friend, not just financing a new car. Many thanks to both of them! More

Great Service and Sales Department, Polite and courteous personnel in all customer contact areas. I could get service and buy at a closer Kia dealer. However the way we are treated and accommodated makes personnel in all customer contact areas. I could get service and buy at a closer Kia dealer. However the way we are treated and accommodated makes extra distance worth it. More