Jenkins Kia of Ocala

Service was faster then stated, waiting area area and amenities are excellent and service advisor was polite and very knowledgeable. amenities are excellent and service advisor was polite and very knowledgeable. More

Service personnel were friendly and worked quickly to get the process started. Very pleased with the service. the process started. Very pleased with the service. More

You guys are great I bought four cars from you guys now our sales person Mackenzie is the greatest and Guy the sales manager is one of the best also our sales person Mackenzie is the greatest and Guy the sales manager is one of the best also More

I am always greeted by name. Made to feel like I am welcome. Everyone is friendly and eager to work toward you best interest. I love working with Mackenzie and would not work wit Made to feel like I am welcome. Everyone is friendly and eager to work toward you best interest. I love working with Mackenzie and would not work with anyone else.His attention to my wants in a car are always spot on. More

Very responsive to our plans and concern. Although knowing willingness to do what was necessary, nevertheless made made honest assessments about actual requirements. Honest dependable and tho Although knowing willingness to do what was necessary, nevertheless made made honest assessments about actual requirements. Honest dependable and thorough!! More

Appreciated the allover friendliness of Staff. Good senses of humor, and positive attitudes toward problem solving. Observed that good customer service toward me was not unique in its applicatio Good senses of humor, and positive attitudes toward problem solving. Observed that good customer service toward me was not unique in its application - watched and listened to various staff members from different departments taking time with other customers as well. Thank you for providing a clean and comfortable environment to wait! More

This is my second visit to Jenkins Kia for scheduled maintenance, and the experience was every bit as excellent as the first visit. I was promptly and professionally greeted upon arrival and checked-in maintenance, and the experience was every bit as excellent as the first visit. I was promptly and professionally greeted upon arrival and checked-in very quickly. The service manager discussed the recommended service actions for this visit, as well as provided an estimated time of completion. Since I elected to wait on the vehicle, I was shown the waiting area with comfortable seating, selection of coffees, water, juices, snacks, TV, and charging stations. The time passed very quickly. Check-out was similarly fast and efficient. While in their care, your vehicle is treated as if it were their own. Their multi-point inspection ensures that there are no hidden or developing issues that could [potentially cause problems before the next visit. Very pleased with the overall experience, and friendliness and courtesies of the staff. More

They are very helpful and courteous. They take the time to explain everything being done and prices involved. They care about their customers. I drive from Atlanta, GA for Jenkins to wor They take the time to explain everything being done and prices involved. They care about their customers. I drive from Atlanta, GA for Jenkins to work on my car. More

Craig Small did a wonderful job in keeping me informed on the progress of my car. He was very friendly and always a smile on his face. the progress of my car. He was very friendly and always a smile on his face. More

Quick service, a friendly staff (Brian Russell) and reliable service. That is worth a thank you. reliable service. That is worth a thank you. More