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Jenkins Kia of Ocala

Ocala, FL

4.9
2,213 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,213 reviews

June 08, 2022

The service was good. But the cost of a side mirror($800) is ridiculous. And took a full month to get installed. May 2 to June 7, 2022. This is the second mirror I had More

by JIM123456789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman, Derek Coatney
Jun 10, 2022 -

Jenkins Kia of Ocala responded

I sincerely apologize for you negative experience. I would like the opportunity to regain your trust. Please contact me at 352-620-2045 EXT 3977.

Jun 21, 2022 -

JIM123456789 responded

There is no need for a response. In my first adventure with the passenager mirror the only response was we don't know how to fix your mirror. As the adventure continured into my driver side mirror I basically got the same answer. KIA also did not respond very well. So really there is no need of a response from me or your organization. You've done your best -- it just wasn't first class.

June 07, 2022

My salesman was Christopher Record, and he was a big reason why I purchased my 2022 Kia Soul LX. I went into the dealership wanting a Forte after claiming a total loss after a bad storm, but he made me More

by pplcallmejae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Record
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business. We appreciated your taking the time to tell us about your experience.

June 07, 2022

Joshua Mills is the best ! He kept me updated on my soul. The place is very clean and lots of drinks, water, coffee and snacks .Been going to Jenkins Kia for 10 years. Never ha More

by mackstephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for your five-star review! We are delighted to know our team provided you with excellent service.

June 06, 2022

Craig was awesome. Friendly and engaging throughout the whole process. He made sure that I was taken care of. More

by angelabelton989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jun 10, 2022 -

Jenkins Kia of Ocala responded

We know that you are the reason we are here! Thank you so much for your great review!!!!

June 05, 2022

When I bought my 2013 Optima from Jenkins Kia it was already three or four years . always taken it to Jenkins Kia to be serviced and have tons of service records to prove it. Jenkins Kia has always been More

by reneebrown2463
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2022 -

Jenkins Kia of Ocala responded

We are delighted to know that our team has always provided you with a 5-star experience. Thank you for your business and the positive review.

June 03, 2022

IT WAS A WONDERFUL. THE BEST DEALERSHIP AROUND, TRAVIS WAS AMAZING EXPLAINED EVERTHING. I WAS IN AND OUT. LOVE MY KIA K5. I WOULD SEND PEOPLE THERE WAY. More

by STACEY_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Parr, Guy Rodas
Jun 03, 2022 -

STACEY_SMITH responded

thanks guys for great experience.

Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for your feedback. We appreciate your support.

June 02, 2022

Had quick and easy oil change. My service advisor was Joshua very helpful with my questions More

by phaidra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Our goal is to earn 5-stars from you all the time. Thank you for your business.

June 01, 2022

They are efficient and always ready to solve issues. Very glad they were open in service department on a holiday Monday. More

by bankomom60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Callie Zimmerman, Cristina Rosario
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you for allowing us to maintain your vehicle. We appreciate your business.

June 01, 2022

They are always nice and very helpful, if I have any questions they well gladly answered More

by Philip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Jenkins Kia of Ocala responded

Thank you so much for your review. Our customers are very important to us.

June 01, 2022

Amy, one of their Internet specialists, was very nice in assisting me while looking for a new Kia Niro. Due to their lack of inventory I looked out of state and reserved one at MSRP. Amy reached out to me a More

by MattM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Redmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Rodas
Jun 10, 2022 -

Jenkins Kia of Ocala responded

I apologize for the negative experience. I would like the opportunity to resolve your concerns. Please contact me at 352-620-2045 EXT 3977

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