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Jenkins Kia of Ocala

Ocala, FL

4.9
2,213 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,213 reviews

January 12, 2023

I went to get the recall taken care of and the oil changed. They showed me some filters needed changing and told me the back brakes were bad and I had them taken care of. Later they told me a back tir More

by angeldolls03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with any of them listed.
Jan 12, 2023 -

Jenkins Kia of Ocala responded

Customer satisfaction is very important to us. We would like the opportunity to make things right. Please contact me at your earliest convenience at 352-620-2045 EXT. 3977. My name is Ada Pumarol, Customer Relations Manager.

January 09, 2023

I had a tire issue on a Friday afternoon and Gary got me scheduled on Saturday afternoon which was very impressive. He went out of his way to get my problem resolved in a quick manner. I will definitely use More

by gnokenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley 5 star
Jan 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience !!!

January 07, 2023

Came in for service on my 2011 Sorento. Ended up purchasing a 2023 Soul. Was a good decision. Travis Parr and Guy Rodas in sales, and Thomas Gemkow in finance were very informative and g More

by janwuczynski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Parr, Guy Rodas
Jan 12, 2023 -

Jenkins Kia of Ocala responded

Thank you for your great review! We are delighted to know that our team provided you with excellent service.

January 07, 2023

Came in for service on my Niro. Very efficient. I also drove a Telluride while there. More

by Jhewitt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in Sales, Joshua Mills
Jan 12, 2023 -

Jenkins Kia of Ocala responded

Thank you for your feedback. We value your opinion.

January 07, 2023

Josh was very efficient and pleasant. He kept me informed of the progress on my Cadenza and was very accommodating. Will return to Jenkins for all my service work. More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Jan 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate your taking the time to tell us about your experience. We appreciate your support.

January 06, 2023

Very friendly staff and professional no long waiting. They know ur vehicles and they smile More

by Jdukes1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson, Joshua Mills
Jan 09, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best possible service, so we are happy to see that reflected during your recent experience with us. We appreciate your business!.

January 06, 2023

chris was our service rep and he was very nice in every way he took care of every thing' thank you More

by DDecampSr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Snook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

DDecampSr responded

two recalls and oil fillter change

January 06, 2023

My wife and I moved up here last year and have taken my 2021 Sorento for service and may I say these guys are the best I have dealt with every time, The latest Service Advisor who assisted me, Chris, was More

by rvdjs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Szylin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Hansen, Service Advisor
January 05, 2023

Professional service facility with good service advisors. Standing behind the KiA car product is very important More

by Carlsonda3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Falkenburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael "Mikey" Dorsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristina Rosario, Joseph Cabera, Joshua Mills
January 02, 2023

We came out of state to this dealer location, and our sales person Heather was on point! She was able to get the paperwork completed along with sending the car to detail before we even arrived. Once arri More

by Corey.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Gemkow, Heather Loyd
Jan 02, 2023 -

Jenkins Kia of Ocala responded

We are delighted to know our team provided you with excellent service. Thank you so much for your great review.

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