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Jenkins Kia of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.9
2,212 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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2305 SW College Road

Ocala, FL

34471

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Showing 2,212 reviews

April 28, 2023

Service was good, my service tech was amazing. I think his name is Josh. I am not that great with names but I do know he was knowledgeable polite and thorough. More

by 00.seesaws.rampart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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May 01, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for a great review. We know you are the reason we are here!!!

April 26, 2023

I have always got the best care and support from my Kia dealership in Ocala. More

by cspicermk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 27, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business! We know you are the reason we are here.

April 26, 2023

I was pleasantly surprised with how smoothly the purchase of my 2023 Kia Telluride was handled, from the initial meet and greet of my knowledge sales consultant Andrew Scott through the negotiations with the More

by Gonzalezf5220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Szylin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Scott
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Apr 26, 2023 -

Gonzalezf5220 responded

Jenkins Kia of Ocala Apr 26, 2023 Gonzalezf5220 I was pleasantly surprised with how smoothly the purchase of my 2023 Kia Telluride was handled, from the initial meet and greet of my knowledge sales consultant Andrew Scott through the negotiations with the Sales Manager Jeff Watkins. He valued my time and offered me a reasonable amount for my trade. I was extremely happy with my overall experience. If your in the market for a new or used vehicle purchase or lease I highly recommend giving Jenkins Kia of Ocala the opportunity to earn your business.

April 22, 2023

Poor communication with delayed car repair services. No callback on updates. Cancellation on 3 different times for car pick up after we attempted many times for an update. The work on the vehicle began More

by Carolcruz1351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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April 21, 2023

The best dealership I've ever dealt with. They go out of their way to be helpful. More

by HoopFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
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April 14, 2023

Now I know where the terms ‘used car salesman’ and ‘elder abuse’ comes from. Talked into a vehicle I couldn’t afford and couldn’t change my mind. All they want is yr $ and don’t care if they ruin your life! More

by Ldyjanesma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fabio Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Jenkins Kia of Ocala responded

I apologize, but we are unable to locate any information in our system for the name associated with your account. However, if you had a negative experience at our dealership we would like the opportunity to speak with you and try and address any of your concerns. At your earliest convenience, please contact me at 352-620-2045 Ext 3977. Thank you, Ada Pumarol Customer Relations Manager

April 12, 2023

CRAIG IS THE BEST, very good customer service ! goes above and beyond for his clients!! More

by Sylvette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
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Apr 12, 2023 -

Jenkins Kia of Ocala responded

We truly appreciate your business and we are glad that Craig provided you with excellent service!

April 09, 2023

Friendly and very helpful staff. All the questions and concerns where addressed in a professional manner and the service went smoothly. More

by CatherineG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen
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Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you for your positive review!!

April 08, 2023

Excellent walk in appointment of elderly Veteran. Very fast and friendly service before and after service was completed. Nice waiting area! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Gamache
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Apr 12, 2023 -

Jenkins Kia of Ocala responded

We appreciate you taking the time to review your experience. We appreciate your support.

April 06, 2023

I made an appointment for service, when I showed up I was told that there was a 3 hour wait because they had gotten busy. I asked if I could just come in anytime for service and was told , No, you have to ha More

by dwhite42
Recommend Dealer
No
Employees Worked With
Did not get his name
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Apr 12, 2023 -

Jenkins Kia of Ocala responded

We're sorry to hear you did not have a great experience. We would like the opportunity to resolve your concerns. Please contact me at 352-620-2045 EXT 3977. Thank you. Ada Pumarol, Customer Relations Manager

Apr 12, 2023 -

dwhite42 responded

No thank you, I had the issue taken care of the same afternoon at another Kia dealer, in Leesburg. Very honest and fair, I will be going back there, if needed.

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