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Jenkins Kia of Ocala
Ocala, FL
2,225 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
February 03, 2016
great service I was taken care of within 5 minutes after arriving at the service dept. Michelle and Jaime took very good care of me. I am completely satisfied with I was taken care of within 5 minutes after arriving at the service dept. Michelle and Jaime took very good care of me. I am completely satisfied with the service I received. More
by happy
Employees Worked With
Michelle, Jaime
January 30, 2016
Great caring staff. The staff were the most considerate and helpful I have ever encountered. Michelle was terrific. Kept me informed as to the progress of the repairers t The staff were the most considerate and helpful I have ever encountered. Michelle was terrific. Kept me informed as to the progress of the repairers to my Hybride. Also your mechanic Dave seems to have done a great job on my engine. Will see them all at the 3000 mile service. Thank you Jenkins Kia service Dept. Rev. Norman Wood More
by Satisfied customer
Employees Worked With
Michelle, Dave.
January 30, 2016
KIA oil change service Michele Binenti was very pleasant and helpful. The service was well done and prompt considering that I did not have an appointment. They made suggesti Michele Binenti was very pleasant and helpful. The service was well done and prompt considering that I did not have an appointment. They made suggestion for future services to consider! More
by Red Sox Fan
Employees Worked With
Michele Binenti
January 28, 2016
great we have purchased from Jenkins before & really love how they treat the customers. they are polite and courteous to each person. love it. they were we have purchased from Jenkins before & really love how they treat the customers. they are polite and courteous to each person. love it. they were great More
by bflies1
Employees Worked With
Daniel Trengrove, Bryan
January 26, 2016
Don't buy from Jenkins Kia Ocala Florida purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't cover purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't covered under my warranty. Which doesn't make since since certified Kia comes with 10 years or 100,000 mile warranty on the power train. Wanted to charge me $320 for a aftermarket cv axle and not a standard factory axle. Not happy with the service department their. Service adviser told me my axle was dry and damaged and that I would need a new one. Repaired the vehicle and the the axle was not damage nore dry like the lady said and they told me that it would have been cover if the cv axle boot did not leak "so much".I mean how much does it have to leak for it to be cover, none?its not my fault your faulty cv axle boot failed from the factory. I will never buy from Kia again and we will be trading to something different so we never have to go there again. Service manager didn't really want to help me. I've lived in this town for 31 years and will tell every about my experience with the Kia dealership. More
by Jackdaniels85
Employees Worked With
Darrell Willoughby service manager
January 26, 2016
Purchase at Kia Purchased a Kia Soul. Very happy with dealership. Everyone very nice, professional and helpful. They worked with me and now I have my dream car. Purchased a Kia Soul. Very happy with dealership. Everyone very nice, professional and helpful. They worked with me and now I have my dream car. More
by kiakat
Employees Worked With
Daniel Morat is the sales man I have been working with. So many wonderful people worked with me that day.
January 22, 2016
Had to recalculate the camera after windshield was replaced. I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and d I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and did a great job. More
by Ocalan
Employees Worked With
Jamie Edwards
January 22, 2016
Kia Service in Ocala, Fl. Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then were we bought our Kia in Apex North Carolina....The Kia people that work in N.C. need to go to classes for better customer service... More
by Mary
Employees Worked With
Who ever worked that day were the best..Sorry I didn't get names....Jan. 21 , 1:00
January 19, 2016
in for recall correction, oil change No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. More
by Forestgoats1
Employees Worked With
Jamey consultant, Steine shuttle driver
January 18, 2016
Be careful I wanted to upgrade my soul base model to a soul+ model. Mind you the dealership said they did have a few 2015 soul+ on the lot . I was going to tra I wanted to upgrade my soul base model to a soul+ model. Mind you the dealership said they did have a few 2015 soul+ on the lot . I was going to trade in my 2016 base model to a 2015 Plus model and I knew I was going to pay a little more for it because it is a better model. So I traveled 45 min to the dealership and spent 3 hours there. Timi ( sales woman) was wonderful and very professional and did her best to find the vehicle I wanted but came to the realization that they actually only had 2015 soul new base models. I probably should of left at that time. So I looked at the 16 plus model and another vehicle. Anyway the manager was wanting me to pay an amount in which I said I was unable to afford. I only had the 2016 for the trade in. He also tried to get the sales woman to sit down with me to find out what my monthly financial budget was, basically because I have a good job and my hourly pay rate was good. He thought I could afford to go higher and I explained that I also had other obligations, loans. This was the first red flag He also wanted to cut me a check to help pay my bills down ? another Red Flag. What dealership if any offers to give a customer a check to pay their bills down in order to be able to pay a larger monthly payment on the vehicle. I have never in all my years of dealing with dealerships had one who wanted to know my monthly budget. To me that information is private and for the financial institutions only. What I could not understand was why not just put that check into the car to bring down the payment. Anyway we were not able to work anything out so I a woman left with my base model. So Jenkins Kia lost a sale on a 2014 used exclaim with 25k miles and a new 2016 soul +. I will just change out the tires on my vehicle to bring down the road noise. I am on the fence for recommending this dealership. I had to mark either yes or no for recommend. Everyone makes their own decision where to buy their next vehicle. Good luck and be careful wherever you shop for your next vehicle purchase. More
by Nekieo
Employees Worked With
Timi wonderful, professional sales woman
