Jenkins Kia of Ocala

Outstanding Customer Service I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see I was searching the internet for various makes and models of new vehicles and when I got to the Jenkins Kia website I was curious where it stated see what the value of your trade is worth, so I filled in the information and it quoted me a trade in value along with a statement someone would be in contact with me shortly. Well this was a Sunday and I knew the dealership did not open until 11 AM, so I drove to Jenkins Kia around 10:45 AM, I thought I would look around when a young man pulled up got out of his car and asked if he could help me, I explained the above information and he said hi my name is DJ Britton I am the internet sales contact, so I am the person that would have been calling you. DJ was very professional, very thorough, we looked at several vehicles my interest was the Sorento with certain features he went out of his way to accommodate me saying he could DX one or order one and after driving 2 different models I decided on a complete different color then I originally wanted because it had the features I wanted but the color stood out to me, so after going through all the paper work instead of buying I hope I made the right decision I leased this is my first ever lease. I just want to say everyone I dealt with on Sunday at Jenkins Kia starting with DJ Britton, then Juan Del Arco, Daniel Trengrove, and some others they were all so pleasant, caring, informative and made us feel so welcomed and comfortable.Then on Monday I had lots of questions running through my mind so I went back to Jenkins spoke to DJ and he introduced me to a very nice, informative young lady Anjolee Blount that answered my questions and helped me further understand the lease process which was very confusing to me. I highly recommend Jenkins Kia to everyone. Ask for DJ Britton tell him I referred you, DJ is the best he will have the answers to all your questions. Thank you to everyone at Jenkins Kia. More

Awesome sauce The over all experience was just awesome! The sales gentlemen Mason was down to earth, not pushy! I would definitely come back to Jenkins Kia when I a The over all experience was just awesome! The sales gentlemen Mason was down to earth, not pushy! I would definitely come back to Jenkins Kia when I am ready for my next car More

timely and effecient service Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on Service was provided efficiently and on a timely basis. Tony Bower discussed the work being done on my car at start of appointment, and updated me on the status during the service. Good communication skills to keep me informed. Chuck Varner was very polite in writing up my ticket and returning the car to me. More

Fast friendly service Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that Had "bolt" in a tire. Tony (Bower) had the car in and out, and the tire repaired quickly. Can't beat that. Tony always does a great job ensuring that everything is squared away and I am satisfied before I leave. More

Excellent sales staff Remington was friendly and very thorough in showing and explaining the features of the Soul. There was no hard sell. After i bought the car he was ext Remington was friendly and very thorough in showing and explaining the features of the Soul. There was no hard sell. After i bought the car he was extremely helpful in activating some of the features and functions. More

curtious and very helpful It was a very pleasant experience. The salesperson worked with us to find the vehicle we wanted for the price we could afford Very pleased with Jenki It was a very pleasant experience. The salesperson worked with us to find the vehicle we wanted for the price we could afford Very pleased with Jenkins Kia More

a/c problem A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets th A/C was checked with no problem found. Problem documented in the event it should occur again. Tony Bower took the time to explain all the gadgets that are in my car. He even took the time to pair up my phone with the phone in the car. I appreciated the patience he had in explaining all the things I was not aware of, as I am not that smart when it comes to all this new technology. More

Great customer service. Everyone, DJ Brittton, Daniel Trengrove, (to name a few) were very informative, helpful and friendly. All questions that we had were answered promptl Everyone, DJ Brittton, Daniel Trengrove, (to name a few) were very informative, helpful and friendly. All questions that we had were answered promptly. They went out of their way to find a car with all our requirements. They made sure we were comfortable. More

Informative Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes Eager to answer any questions about vehicle. Talked to person right away upon drive up, was not left standing out there with no contact, that makes a big difference. More

Great service, friendly staff. I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpf I went in for an oil change & came home with a new Kia Soul Turbo!! Callie in service is always bubbly & welcoming. Josh was extremely patient & helpful when deciding on a new car. John was great in finance!! He found some extra savings for me which is always a plus! More