Jenkins Kia of Ocala

From notice our vehicle was due for service to the check in process, and the explanation after the service was complete was excellent. in process, and the explanation after the service was complete was excellent. More

My wife and I had been on the road all day looking for the right Telluride to purchase. We had an awful experience at Crystal River Kia and on our way home we stopped at Kia of Ocala. We were greeted by the right Telluride to purchase. We had an awful experience at Crystal River Kia and on our way home we stopped at Kia of Ocala. We were greeted by Josh and Mike who were outstanding and treated us with courtesy throughout the negotiations. Afterwards there were some items that needed to be done before delivery. When I return to pick up the Telluride, the detail was not up to par. Juan came out and introduced himself to me and apologize for not meeting their standard. Juan advised me to come back later in the week and offered me a loaner so that he may take his time completing the check list and to make sure the vehicle is detailed to my satisfaction. I picked up the Telluride and it was perfect!! I have to thank Juan for taking great care of me. I also would like to thank Josh for keeping me up to date on the progress. Thank you, Gus S. More

Check Engine Light came on. Craig got in the next day, diagnosed the problem, fixed the issue and even got my oil and filter changed. I was in and out in about 2 hours. Thank Craig got in the next day, diagnosed the problem, fixed the issue and even got my oil and filter changed. I was in and out in about 2 hours. Thanks Craig! More

Best service advisor always helpful and professional! Knew that I had to leave at a specific time and was able to make it happen. Always smiling and does what he can to make the customer feel valued! Knew that I had to leave at a specific time and was able to make it happen. Always smiling and does what he can to make the customer feel valued! More

Everything went smoothly except I waited over thirty minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer until the cat is actually ready to be picked up. More

Easy to make appointment online. Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snac Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snacks.. More

Super Friendly and quick service for oil change . Great experience and will be back as always. Great experience and will be back as always. More

I am from out of town and needed an emergency repair on my Kia. The team at Jenkins was outstanding. Not knowing the extent of the damage I had Mike show me new car purchade options . He was so awesome t my Kia. The team at Jenkins was outstanding. Not knowing the extent of the damage I had Mike show me new car purchade options . He was so awesome that when I am ready to purchase I will come from West Palm to Ocala to Jenkins. More

This is a great place to be while your vehicle is being serviced, etc! The Staff are extremely pleasant to deal with and they make you feel at home while you are waiting! serviced, etc! The Staff are extremely pleasant to deal with and they make you feel at home while you are waiting! More

Job Well Done - Team always takes care with fast efficient service every visit - Thank U efficient service every visit - Thank U More