Jenkins Kia of Ocala

Service department (technician)and my advisor (Brian) were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought were professional and communicated very well. My only complaint is I paid extra $$$ to include Auto Bond sealant exclusive at Jenkins when I bought my Telluride. This was my second re-application and I must say I was very disappointed. The exterior surface felt dirty and gritty. You would think that if you paid extra for this sealant that Jenkins would do a much better job of detailing the vehicle. The inside was a total mess, it was not vacuumed and dusty. Brian called for the service manager and his comment was - I do not see anything wrong with the Auto Bond application. Also the lack of wiping down the vehicle after washing the vehicle which had dried water streaks and filthy door jams . Again his comment was we do not do that - meaning bring your own towels so you (customer) can dry your vehicle properly. More

The service department and waiting area is very clean. Everyone very nice and liked how we could see our vehicle being serviced. Big window. Everyone very nice and liked how we could see our vehicle being serviced. Big window. More

Thank you Sheriff Lowe! You made the car process easy and nice, love the car!!! You made the car process easy and nice, love the car!!! More

Very thankful for the team that helped me today! Very helpful and made for a speedy process. Very helpful and made for a speedy process. More

Sheriff made our purchase effortless! From start to finish, she made sure we were completely taken care of every step of the way. We absolutely love our Highlander and are proud to be a p From start to finish, she made sure we were completely taken care of every step of the way. We absolutely love our Highlander and are proud to be a part of the Jenkins Kia family! More

Christopher was great . He is very personable and friendly. He explained all the service packages. It made my decisions easier. He is very personable and friendly. He explained all the service packages. It made my decisions easier. More

Came in for a 15,000 mile service plus tire rotation for a 2021 KIA Seltos Turbo. Alex was the Service advisor and he ensured all aspects of this service including dealing with a factory recall item, wer a 2021 KIA Seltos Turbo. Alex was the Service advisor and he ensured all aspects of this service including dealing with a factory recall item, were addressed appropriately. All communications were spot on and done in a friendly manner. The vehicle service was done correctly and in a timely manner, all while I waited in the guest/lounge area. Excellent and clean facilities. More

Sheriff took the time to find the best deal that fit my needs. She did a great job needs. She did a great job More

The car that I had originally ally wanted was not available. Everyone worked hard to get me into another vehicle that was in my price range. As a widow on a fixed income, I appreciate everything your available. Everyone worked hard to get me into another vehicle that was in my price range. As a widow on a fixed income, I appreciate everything your team did to make this happen. Sheriff was especially helpful, even after I got home. A big thank you to her. More

Prompt service. Friendly, helpful staff. Offered options for service package. I felt charges were reasonable. Kept me informed frequently. Waiting area pleasant and Friendly, helpful staff. Offered options for service package. I felt charges were reasonable. Kept me informed frequently. Waiting area pleasant and comfortable. Thanks for the car wash! More