Jenkins Kia of Gainesville - Service Center

Very prompt and courteous service department. Joseph was very helpful and professional. Austin, shuttle driver, was very good. Joseph was very helpful and professional. Austin, shuttle driver, was very good. More

Excellent service. Joseph and the team work hard to provide efficient and reliable service to the customer. Joseph and the team work hard to provide efficient and reliable service to the customer. More

Excellent, efficient, and professional. Very impressed with the staff. Quick service for a weekend visit. Very impressed with the staff. Quick service for a weekend visit. More

Great service and Joseph Cofer is absolutely fantastic. Pleasant and courteous and with a great touch of professionalism. We could definitely use more individuals like Joseph in the business world. Pleasant and courteous and with a great touch of professionalism. We could definitely use more individuals like Joseph in the business world. More

Very informative, about all options in waiting area, time expected to be finished, price and notification if there was a delay. expected to be finished, price and notification if there was a delay. More

Joseph Cofer is the best! Beyond helpful and knowledgeable. He explained everything perfectly! Received my car earlier than the time Joseph originally quoted. Beyond helpful and knowledgeable. He explained everything perfectly! Received my car earlier than the time Joseph originally quoted. More

Great Service department. Great Service Writer Joseph Cofer. Waiting Lounge was clean and comfortable. Coffee and water if wanted.. Great Service Writer Joseph Cofer. Waiting Lounge was clean and comfortable. Coffee and water if wanted.. More

Once again, service was great! Joseph who manned the service desk was very courteous and professional. He kept me up to date with the progress of my oil change. Also a young lady ( Joseph who manned the service desk was very courteous and professional. He kept me up to date with the progress of my oil change. Also a young lady (whose name I should have gotten) helped me access Wi-Fi which saved me having to need a ride home & back. More

Joseph, our service rep was energetic, informative, timely, and reliable during our first visit to Jenkins Kia. Very refreshing experience for my wife and me. timely, and reliable during our first visit to Jenkins Kia. Very refreshing experience for my wife and me. More

10 out of 10 DO NOT RECOMMEND! !! We took my Kia in for a recall repair and other repairs (no audio sounds for turn signals, seat belts, cross traffic while backing up etc, and p !! We took my Kia in for a recall repair and other repairs (no audio sounds for turn signals, seat belts, cross traffic while backing up etc, and push intermittently not working) on 12/28. We had an appt time at 10:45. When the vehicle was dropped off, we were asked if we were going to wait. We decided to drop it off and come back when repairs were done. On Thursday 12/29 we had not received any updates on the status of repairs. We called at 5:30 pm on Thursday and were told my vehicle had not been looked at yet. On Friday, we received texts saying they would not be able to complete repairs until Tuesday 1/3. My husband told them no, we’d like to pick up the vehicle on Friday and to please complete the recall repair so we could do so. Late Friday afternoon we were told the recall repair was complete and we could pick up the vehicle. We picked the vehicle up today 12/31. The employee at the service desk argued with my husband saying the vehicle is not equipped with back up alerts and EVEN WALKED OUTSIDE TO ARGUE WITH HIM THAT ITS NOT A FEATURE ON THE VEHICLE. As shown in the photos, my vehicle is equipped with cross traffic alert when in reverse. The photos also show a promised by date and time! The staff was rude and inconsiderate. Our experience was not pleasant and we will no longer take any vehicles to Jenkins Kia in Gainesville for repairs! More