Jenkins Kia of Gainesville - Service Center

I have a Kia EV6. I live near Savannah Georgia. As it was time for the 16,000 mile service, I approached my local dealership. The earliest time slot was 6 months out I live near Savannah Georgia. As it was time for the 16,000 mile service, I approached my local dealership. The earliest time slot was 6 months out. I called Jenkins Kia and spoke to Joseph. He said the service on this car is not a big thing and they could squeeze me in between other appointments. TWO days later I am having my car serviced. The staff was friendly and all was well explained. I stayed most of the day until the car was finished, but I accepted the fact that I did not have an appointment and they would work on the car when they were able. They offered shuttle service, but I had no place to go so stayed around the dealership. I noted at the end of the day that they had forgotten to reset the service reminder function on the car. So the next morning they took care of the problem in 15 minutes. I am very happy with the service department of this dealership. More

Thr e quality of service always exceeds my expectations. Everything was covered. The maintenance checks were completed and then some checks. Very satisfied. Everything was covered. The maintenance checks were completed and then some checks. Very satisfied. More

The young woman that squeezed me into an already busy sceduel was a blessing. Can't thank her enough sceduel was a blessing. Can't thank her enough More

Explained everything very well. Provided good information. Completed job on time. Made suggestions bud did not overly push any exrtras. Provided good information. Completed job on time. Made suggestions bud did not overly push any exrtras. More

Professional and efficient staff. And no one tried to sell me a new car while I was there And no one tried to sell me a new car while I was there More

Great services, and attention. I bring my Sorento for the first maintenance, and it was great. Below I qualify only those that I interact with. I bring my Sorento for the first maintenance, and it was great. Below I qualify only those that I interact with. More

Very professional getting our car in service center on time. Sent text to let us know when car would be finished and went over everything that was checked on my car. time. Sent text to let us know when car would be finished and went over everything that was checked on my car. More

Joseph Cofer provides stellar customer service. He is always attentive &informative, ensuring a great experience for his customers! He is always attentive &informative, ensuring a great experience for his customers! More

Joseph Cofer is an excellent and very professional service advisor. Attention to detail and making sure that I felt valued was top priority. service advisor. Attention to detail and making sure that I felt valued was top priority. More

Prompt check in. Intermittent “pulse checks” by very friendly staff. Clear explanation for needed work. Upfront pricing. Shuttle service option available. Intermittent “pulse checks” by very friendly staff. Clear explanation for needed work. Upfront pricing. Shuttle service option available. More