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Jenkins Kia of Gainesville - Service Center

Gainesville, FL

4.8
354 Reviews

354 Reviews of Jenkins Kia of Gainesville - Service Center

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June 14, 2023

Love there service and the staff is very helpful and friendly. Thank you all for your services. More

by simonabanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Symonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Kasey Myers
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

June 01, 2023

Despite the shortage of lube technicians and longer wait, Kurt was attentive to our needs. More

by mdhbarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

May 20, 2023

Kasey is so good! She is very communicative and always gets me in and out very quickly! It’s always a pleasure with her. More

by makayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Myers
May 29, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

May 12, 2023

Curt was able to get the service I needed done the day I needed it done. Good job Curt More

by Zoomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

April 24, 2023

My battery went dead at a grocery store. I had someone give me a jump and drove straight to Jenkins Kia. I talked to Service writer Joseph Cofer and explained my problem. He stated that due More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

April 11, 2023

The wait was a little long but the waiting areas were nice and quiet, and the staff was very helpful. The technician who checked me in and out, Cofer, was amazing. Very personable. He was made for More

by Kcoleridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

April 03, 2023

Car services suck. They gave us the runaround and caused more damage. Take your car to another mechanic. Get your own. What could have cost $9,000 costed us under $300. More

by Moissonhaley
Recommend Dealer
No
Employees Worked With
Olga Kilfeather
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris & Randy service supervisors
Apr 03, 2023 -

Moissonhaley responded

Need to do better.

May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so sorry to hear about your experience with us. If there is anything else we can do to make it a better experience feel free to reach out to me at (352)371-5801 ext.3821 or you can email me at andy_bryan@jenkinscars.com. Andy Bryan Customer Relations Manager Jenkins Kia of Gainesville

May 16, 2023 -

Moissonhaley responded

Nope we are good we just know not to go back for service with you guys

May 16, 2023 -

Moissonhaley responded

And if you guys were really sorry you would stop ripping people off and pay for the damages that you guys caused and you are lucky that I don’t get a law suit on you and I have pictures on how my car was handled after getting it back

March 28, 2023

Very prompt, friendly, timely and expert service—I wish my Kia dearer up North was this good More

by Mike.snapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailee (sp?)
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

March 27, 2023

I’m always made welcome and my concierge always keeps me updated on my progress. More

by herrlekim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Valdivia
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

March 19, 2023

Joseph is great. Service was as expected. Text updates are helpful. Nice team at the facility. More

by Kniseley6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Chantay McKnight
May 16, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

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