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Jenkins Kia of Gainesville - Service Center

Gainesville, FL

4.8
354 Reviews

354 Reviews of Jenkins Kia of Gainesville - Service Center

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August 09, 2023

Exceptional customer service from the service department. I was able to get in and out for recall work was estimated about three hours, but was offered a courtesy vehicle. Reps went above and beyond getting More

by Celina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

August 07, 2023

Initial encounter with Olga was not good. Also my car say daytime light out and it just got serviced and that’s wasn’t on my things that needed to be done. My car also had a recall that was n More

by Emily
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olga Kilfeather
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so sorry to hear about your experience with us. If there is anything else we can do to make it a better experience feel free to reach out to me at (352)371-5801 ext.3821 or you can email me at andy_bryan@jenkinscars.com. Andy Bryan Customer Relations Manager Jenkins Kia of Gainesville

August 07, 2023

Went above and beyond anything I could expect. Extremely cordial and efficient. I can only say thanks More

by mariolirajunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

August 07, 2023

I recently moved to Gainesville and had a great experience here at Jenkins Kia Gainesville. I was in and out really quick and Christine was amazing. Would highly recommend! More

by doga
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christine Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

August 01, 2023

Olga was just wonderful! Very personable and knowledgeable. She answered all my questions and walked me through all the steps of my service. More

by MustangFever08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

July 23, 2023

Everyone professional and extremely helpful. I thought I would be there longer because there were many cars ahead of me. But the timing was good. More

by youngpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Kilfeather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

July 05, 2023

Great service. Kurt the service manager is wonderful. So glad I purchased a Kia. Thanks More

by beckydemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

Aug 23, 2023 -

beckydemarie responded

I love my Kia.

July 02, 2023

Service was great. Kurt was knowledgeable and courteous. The only complaint is not enough rental cars. More

by SaturnGirl0109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

July 01, 2023

Kasey Myers answered all of my questions and concerns. I left the dealership worry free thanks to her willingness to go above and beyond my expectations. More

by Paola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Myers
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!

June 26, 2023

I am very pleased with the service I received. Kurt is a pleasure to work with. More

by jmeling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had a wonderful experience while visiting us. Thank you for the review and we look forward to seeing you again!