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Jenkins Kia of Gainesville - Service Center
Gainesville, FL
354 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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354 Reviews of Jenkins Kia of Gainesville - Service Center
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March 24, 2020
Everything was fine until I didn't get the complimentary wash and vacuum but after asking why I understand because of covid-19 everyone is trying to protect themselves. wash and vacuum but after asking why I understand because of covid-19 everyone is trying to protect themselves. More
by territhewoman
Employees Worked With
Joseph Cofer
March 20, 2020
Great customer service The service department here really cares about their customers. The waiting area is nice and offers a variety of drinks and snacks while you wait in The service department here really cares about their customers. The waiting area is nice and offers a variety of drinks and snacks while you wait in a comfortable area with places to sit and watch tv. The wait time is good and the people in the service department seem rather nice. More
by Sleepy
Employees Worked With
Joshua
March 20, 2020
The service was quick. Everyone was so friendly and very helpful. Joseph was amazing and he really helped with keeping me informed about the progress of my car. helpful. Joseph was amazing and he really helped with keeping me informed about the progress of my car. More
by Drickaperry
Employees Worked With
Jospeh and Melissa
March 16, 2020
Routine service & tire mounting I took my vehicle to Kia for an oil and filter change, inspection, and to have new tires mounted. The service staff was prompt and courteous, accurate I took my vehicle to Kia for an oil and filter change, inspection, and to have new tires mounted. The service staff was prompt and courteous, accurate and clear with their quoted price, and finished the service well within the time frame they estimated, The porter was also very professional and prompt, with good communication regarding pickup time. More
by mike.johnson
Employees Worked With
Joseph in service
March 11, 2020
Made an appointment, Michelle is literally so sweet and always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash on always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash only took about 1 1/2 hours. Thank you Gainesville Kia!! More
by kaybay023
Employees Worked With
Michelle
March 02, 2020
Very pleased with the service, and those whom walked me through the before and after service. I will go back and recommend others to do so. through the before and after service. I will go back and recommend others to do so. More
by Merianne Nelson
Employees Worked With
I cannot remember the two gentlemen's names that helped me on Saturday morning Feb 29 2020 but they were awesome, professional,and helpful. Thank you.
February 15, 2020
Brought my car in for service and the advisers were extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I hi extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I highly recommended others to bring their cars in. More
by tcoger11
Employees Worked With
Demetrius "Boss" Ferguson
February 05, 2020
The staff is amazing Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) More
by lorena
Employees Worked With
Front desk lady
January 25, 2020
Soul Support Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. More
by mefecteau
Employees Worked With
Melissa O'shea
January 21, 2020
Service Center is excellent I made an apt for a very busy holiday and even though I personally would've been very stressed out by the extremely busy service center the service st I made an apt for a very busy holiday and even though I personally would've been very stressed out by the extremely busy service center the service staff were friendly calm and personable. The professional environment was very impressive. Great work all around! More
by Tyleramayo
Employees Worked With
n/a
