Jenkins Kia of Gainesville - Service Center

Joseph made the service experience great. He was totally swamped on a Saturday and was professional and courteous to all. swamped on a Saturday and was professional and courteous to all. More

Melissa the manager is absolutely wonderful... Always! She is the reason I came back to Kia to purchase another vehicle. She runs an exceptional service department. She is the reason I came back to Kia to purchase another vehicle. She runs an exceptional service department. More

Joseph was awesome in handling my service appointment from beginning to end! He was respectful of my time constraint on my service appointment day and efficiently let me know the future needs of my car a from beginning to end! He was respectful of my time constraint on my service appointment day and efficiently let me know the future needs of my car as he handed me my completed receipt. More

MELISSA VERY KNOWLEDGEAGLE, FRIENDLY, AND KEEPS U POSTED WITH YOUR CAR STATUS AND HOW LONG YOU MAY HAVE TO WAIT FOR COMPLETION OF SERVICE IF U WANTS TO WAIT FOR IT. I ASKED TO HAVE A PARTICULAR MECHANIC WOR WITH YOUR CAR STATUS AND HOW LONG YOU MAY HAVE TO WAIT FOR COMPLETION OF SERVICE IF U WANTS TO WAIT FOR IT. I ASKED TO HAVE A PARTICULAR MECHANIC WORK ON MY VEHICLE WHICH WAS DONE AND ALL WORK WAS DONE GREAT AND NO ISSUES TYVM MELISSA More

Brought my car in for a recall and they wanted to charge me $140 to do a diagnostic to clear the code and light for what the recall was for. Horrible service. They didn’t even tell me the light was still o me $140 to do a diagnostic to clear the code and light for what the recall was for. Horrible service. They didn’t even tell me the light was still on after they fixed the recall. I had to show them Brought it to my mechanic and they cleared the code in 5 minutes. They have lazy service mechanics and will try to rip you off More

Overall the staff was very friendly. There was a minor delay upon arrival for service delay upon arrival for service More