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Jenkins Kia of Gainesville - Service Center

Gainesville, FL

4.8
354 Reviews

354 Reviews of Jenkins Kia of Gainesville - Service Center

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May 15, 2022

When I get there they are polite, thorough and problem solvers and try their best to make sure the issue whatever it is, is dealt with in a timely fashion and efficiently. More

by suzanprice61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Technician, Joseph Cofer
May 16, 2022 -

Jenkins Kia of Gainesville responded

Suzan, Thank you so much for the 5 star review! We appreciate the kind words and you choosing us for your service needs. We look to provide that same level of service next time! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville

May 17, 2022 -

suzanprice61 responded

There is so much going on so I try to remember we all need encouragement and to treat people the way we would like to be treated.Kindness, Communication and Integrity go a long way and speak for themselves. Ms.Suzan

May 14, 2022

Quick & fast service. Representative was very knowledgeable & explained everything that I needed for my car thoroughly. More

by labreciasmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 16, 2022 -

Jenkins Kia of Gainesville responded

Thank you for the 5 stars! So glad to hear your recent service visit with us went great! We look forward to seeing you again next time. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801

April 29, 2022

Jonathan was very kind, helpful and professional. I have always trusted him with any of my car issues. Melissa is very great as well!! More

by AmandaL2OO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
May 04, 2022 -

Jenkins Kia of Gainesville responded

Amanda, Thank you for the 5 stars! Thank you for choosing us for your service needs. Melissa appreciates the kind words. We look forward to seeing you next time! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-381-5801

April 25, 2022

The employees I worked with were extremely kind and considerate. They went above and beyond to make sure everything was taken care for properly. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer, Melissa OShea
Apr 27, 2022 -

Jenkins Kia of Gainesville responded

Amanda, Thank you for the 5 star feedback. We appreciate the kind words and strive to go above and beyond for each visit. We look forward to seeing you again in the future! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-327-2210

April 24, 2022

Very professional and staff were time vigilant in conjunction to scheduled services and willing to address all questions. More

by Cathermanclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Apr 24, 2022 -

Cathermanclan responded

Acceptable.

April 21, 2022

The overall process was professional and efficient. I am very happy with the service provided. More

by True Spoke Wheel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Apr 27, 2022 -

Jenkins Kia of Gainesville responded

Thank you so much for the 5 star review! Thank you for choosing Jenkins Kia for your service needs! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801

April 19, 2022

Melissa is always kind and efficient. I trust that they are taken care of my vehicle and meeting my financial concerns. More

by Leslee.fugate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
Apr 26, 2022 -

Jenkins Kia of Gainesville responded

Leslee, Thank you so much for the 5 stars! Happy to hear Melissa is consistently kind to you on each visit. We love to hear that. We look forward to seeing you again in the future! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801

April 13, 2022

Joseph has excellent customer service! Courtesy car was game- changer! Much better experience than years ago. More

by Allireb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Apr 18, 2022 -

Jenkins Kia of Gainesville responded

Thank you so much for the 5 star review! We appreciate you allowing us another chance to make your visit great! We look forward to seeing you next time. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801

April 08, 2022

A truly amazing service department,I was immediately greeted with smiles and offered free coffee, my concerns were immediately addressed, Such a very welcoming and pleasant experience. Extremely help More

by lightrouble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Melissa OShea
Apr 13, 2022 -

Jenkins Kia of Gainesville responded

Thank you so much for the thoughtful feedback! Glad to hear our service team took such great care of you while you were here with us. We look forward to seeing you again. Thank you for choosing Jenkins Kia of Gainesville! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

March 31, 2022

Excelled service Melissa the service manager was very friendly and professional. I got there right when they opened and was out in less than an hour. More

by AngelaWade9960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa OShea
Apr 04, 2022 -

Jenkins Kia of Gainesville responded

Thank you Angela for the 5 star review! So glad to hear Melissa provided you with an excellent service experience. We look forward to seeing you next time! Thank you for choosing Jenkins Kia of Gainesville! Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

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