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Jenkins Kia of Gainesville - Service Center

Gainesville, FL

4.8
354 Reviews

354 Reviews of Jenkins Kia of Gainesville - Service Center

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July 20, 2022

I dont like that you make an appointment and still have to wait, that's the point of an appointment More

by Kjpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Jul 29, 2022 -

Jenkins Kia of Gainesville responded

Hi KJ, I am happy you had a good experience with us and if there is anything we can do to make this experience more enjoyable, please feel free to reach out to me at (352)371-5801 ext.3821 or you can email me at andy_bryan@jenkinscars.com. Andy Bryan Customer Relations Manager Jenkins Kia of Gainesville

July 12, 2022

The staff and the mechanics provided excellent attention to detail. They also provided a shuttle service to and from the dealership which I was so grateful for.. Thank you! More

by Lillian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine and the woman who cashed me out., Melissa OShea
Jul 13, 2022 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear you had wonderful experience with us and Jasmine and Nina gave you amazing care! Thank you so much for the review and we hope to see you again.

July 03, 2022

I had a very good experience at Jenkins Kia. Jasmine, my service advisor took care of me, offered me beverages, & a shuttle. She explained my service & future recommendations for me car. More

by cwinfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Demalleo
Jul 04, 2022 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear Jasmine was able to provide you with excellent service and care during your recent visit with us. We look forward to seeing you again and thank you for the review!

June 14, 2022

We have been coming here for a few years and Joe Cofer has taken excellent care of us and he is the best at his job and also treats his customers as family. More

by visitor24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Jun 15, 2022 -

Jenkins Kia of Gainesville responded

Hi, I am so happy to hear that Joseph has been able to reliably help you guys through out the years and able to help you with whatever issue you might have. Thank you so much for the perfect review and we look forward to seeing you again.

June 12, 2022

Joseph is outstanding he’s a keeper your faculty is clean and well laid out and many things are provided like coffee snakes or shuttle More

by jefffordguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Jun 14, 2022 -

Jenkins Kia of Gainesville responded

Jeff, so happy to hear Joseph was able to provide excellent service during your visit. We look forward to seeing you again and thank for the perfect review!

May 30, 2022

First time there and the employees and service performed was exceptional. We will be returning again! More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Jenkins Kia of Gainesville responded

Steve, Thank you so much for the perfect review! I'm so glad Kurt was able to help you with everything you need. We look forward to seeing you again.

May 26, 2022

Never an issue. My car runs great. The staff is always attentive and courteous. Joseph is very friendly and helpful. More

by ShandaHoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 27, 2022 -

Jenkins Kia of Gainesville responded

Shanda, I'm so happy Joseph was able to help during your visit with us! Thank you so much for your feedback and we look forward to seeing you again.

May 21, 2022

Joseph C was excellent. He performed multitask customer service making sure we go home happy. He was alone and did everything due to low staff at the desk, and STILL HE WALK More

by Monica0831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 23, 2022 -

Jenkins Kia of Gainesville responded

Monica, thank for the perfect five star review! During a period where we have been short-staffed, Joseph has been excellent. So I am glad to hear he provided excellent service.

May 20, 2022

My first tune up w my Kia and service was waiting on me and on time to check in and work completed in less time than originally scheduled. All personnel extremely courteous and professional More

by rbarbarar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 23, 2022 -

Jenkins Kia of Gainesville responded

Thank you for the five star review! Glad to hear your service visit with Joseph met your expectations. We look forward to seeing you next time.

May 17, 2022

All was great from the initial check in to the Service writer and other employees.Would recommend Jenkins Kia to anyone. More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
May 18, 2022 -

Jenkins Kia of Gainesville responded

Roger, Thank you for the 5 stars! We appreciate you choosing us for your service needs! Glad to hear you were well taken care of. We look forward to assisting you in the future. Bradley Clanton Customer Relations Manager Jenkins Kia of Gainesville 352-371-5801 ext 3821

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