Jenkins Kia of Gainesville - Service Center

It was my first time to the service center and everything went smoothly. I even got out sooner than the estimated time that was quoted. went smoothly. I even got out sooner than the estimated time that was quoted. More

Appt at 2pm still waiting at 4:30pm, and car is still not ready. Ridiculously long waits ready. Ridiculously long waits More

Staff is very friendly waiting area is clean and chairs are comfortable. I also enjoy the free coffee while waiting along with the big screen tv. are comfortable. I also enjoy the free coffee while waiting along with the big screen tv. More

Joseph was my highly knowledgable and courteous service advisor. He made sure that my vehicle was taken care of, even talking with a previous service advisor at another service center to make sure the cor advisor. He made sure that my vehicle was taken care of, even talking with a previous service advisor at another service center to make sure the correct service was to take place. My vehicle was taken care of in good time and was as lovely as a new care when completed. Joseph took time to explain all services and next needs. Thanks so much for great care. More

Everyone was kind and professional. I was there for an oil change and didn’t have to wait as long as I thought I would. The customer service is excellent and one of them even walked me I was there for an oil change and didn’t have to wait as long as I thought I would. The customer service is excellent and one of them even walked me to my car and opened my door. Best experience ever. More

Jasmine was the best! !! Very informative and friendly. We ended up buying a new vehicle that day so didn't have to pay for service we were having on the vehicle we broug !! Very informative and friendly. We ended up buying a new vehicle that day so didn't have to pay for service we were having on the vehicle we brought in for service. Really like the new car and will certainly bring it back to the dealership for any service that will have to be done. Thank you KIA of Gainesville you made our day. More

Good service center to work with and always keep there word on when the service will be completed word on when the service will be completed More

The people were friendly, they kept me informed and the lobby was relaxing. It was nice to have drinks and snacks. lobby was relaxing. It was nice to have drinks and snacks. More

Jasmine was very nice and knowledgeable even thou they could not fix the problem that day, they did a couple of days later could not fix the problem that day, they did a couple of days later More

Courteous, friendly folks kept me well informed. Would have rated higher but was recommended a cabin air filter change even though I had done the change myself less than a week beforehand. Would have rated higher but was recommended a cabin air filter change even though I had done the change myself less than a week beforehand. More