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Jenkins Kia of Gainesville
Gainesville, FL
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
October 11, 2019
Drove in with a TPS warning on dash, pick up a nail in tire. They fixed and washed the bugs off the car. Good to go. tire. They fixed and washed the bugs off the car. Good to go. More
by Scott
Employees Worked With
October 11, 2019
Rude sales person Tylor W was Disrespectful, rude, and impertinent... unbecoming qualities of any person working in the sales industry ....I hope he is able to develop Tylor W was Disrespectful, rude, and impertinent... unbecoming qualities of any person working in the sales industry ....I hope he is able to develop better social skills for any future customer that might come in contact with him.. More
by Disappointed
Employees Worked With
Tylor Whittington
October 08, 2019
Awesome Expeience Service department is the BEST, Helpful, friendly and fast. Always a pleasure to bring my car in. Nice job guys...Keep up the Good work! Service department is the BEST, Helpful, friendly and fast. Always a pleasure to bring my car in. Nice job guys...Keep up the Good work! More
by Christine B
Employees Worked With
Service Department
September 23, 2019
Good service Thank you very much. Very fast service, very kind attention and very kind people. Amenities was good. I will be coming soon to continues the service Thank you very much. Very fast service, very kind attention and very kind people. Amenities was good. I will be coming soon to continues the service. More
by magodu@yahoo.com
Employees Worked With
I do not remember exactly
September 13, 2019
Great Service Melissa is an awesome service advisor!! We had some warranty work and s fan blower motor that went out. She was on top of everything and detailing t Melissa is an awesome service advisor!! We had some warranty work and s fan blower motor that went out. She was on top of everything and detailing to us what was happening. They recommended some other services and weren't high pressure about them! More
by Tinman32608
Employees Worked With
Melissa O Shea
September 06, 2019
Waste of time My husband and I went to the dealership to test drive a 2020 Kia Telluride. We are in the market for a new/bigger vehicle as we are expecting baby #2 My husband and I went to the dealership to test drive a 2020 Kia Telluride. We are in the market for a new/bigger vehicle as we are expecting baby #2 in late November. After the test drive, we agreed on a price with Doug, the GM, but had to leave to pick up our son from daycare and get our checkbook from home (as we had no intention on buying a vehicle that day). Doug suggested that our sales associate go with us to our home to get the checkbook AND to pick up our son... Absolutely not! When we returned to the dealership no more than 30 minutes later, the monthly payment had increased by $100. After spending 5 hours at the dealership with my 2-year-old son (who had not had dinner yet), we told our sales associate and Doug (GM) that we would make a decision by 9 PM, but could not stay any longer because my son was starving, exhausted, and restless (it was now after 7 PM). My husband contacted our sales associate by 9 PM and informed him that we had agreed on the deal and would like to purchase the vehicle. My husband was then told that he would be contacted first thing in the morning. After numerous attempts at reaching our sales associate starting at 8:00 AM, my husband received a text message at 3:30 PM stating that the car had been sold. If you are looking for a Kia, steer clear of this dealership! Do not waste your time with the dishonest and unprofessional employees of Jenkins Kia of Gainesville. We will most likely purchase the Kia Telluride in the next few weeks in Ocala or Jacksonville, but we will not step foot in the Gainesville location ever again! Also, do not go by the prices advertised online as they are not correct. Every car on the lot is advertised at a much lower price online. The Kia Telluride we were interested in purchasing was advertised at around $43k online, but was $52k at the dealership. 😏 More
by mgarcia
Employees Worked With
Doug Prendergast
July 12, 2019
Continued Excellent Personal Service My vehicle is now 3 years old and I continue to use Jenkins Kia Service department for the ongoing maintenance needs. I appreciate their recognition My vehicle is now 3 years old and I continue to use Jenkins Kia Service department for the ongoing maintenance needs. I appreciate their recognition of a returning service customer. Once again, they kept me well informed on the estimated time since I chose to wait at the dealership and they discussed any needed additional items - which was only one for this trip - and also made sure I understood what would be reviewed and done for the regularly scheduled maintenance. I am sorry that I do not recall all the names of the people with whom I spoke but all were courteous and knowledgeable. More
by John3919
Employees Worked With
See My Review Comments.
July 03, 2019
Adam for president! I felt appreciated the moment I walked in. Doug was great and so was Adam.I will recommend all of my friends looking for a vehicle. I felt appreciated the moment I walked in. Doug was great and so was Adam.I will recommend all of my friends looking for a vehicle. More
by lowes29
Employees Worked With
Adam , Doug Prendergast
June 26, 2019
Fast Professional service The Service was extremely professional and very quick. Turn around time less than 12 hours. Dropped car off Sunday night with sales center with note o The Service was extremely professional and very quick. Turn around time less than 12 hours. Dropped car off Sunday night with sales center with note of problem. Fixed on Monday and Picked up at 5:30 when I got off work. More
by Soul owner
Employees Worked With
Melissa OShea was Awesome
June 20, 2019
Great service Great service, nice team, fast service and over all just a very great experience. They dropped me off at work and picked me up again. Thanks! Great service, nice team, fast service and over all just a very great experience. They dropped me off at work and picked me up again. Thanks! More
by Paller
Employees Worked With
Melissa
