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Jenkins Kia of Gainesville
Gainesville, FL
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
November 12, 2019
Easy appt - They were welcoming and made it seamless The people at the svc desk were welcoming listened carefully to all of my concerns and requests, prior to a scheduled road trip. They immediately dire The people at the svc desk were welcoming listened carefully to all of my concerns and requests, prior to a scheduled road trip. They immediately directed me to the free condiments and coffee in the lobby. They addressed everything, made some repairs and adjustments under warranty, and topped off all fluid levels. Cherry on top was the free car wash before departure. They are very busy in that shop so plan ahead, if possible, to lessen the length of stay. More
by Shadowrun
Employees Worked With
Service Dept
November 11, 2019
People are very knodgleabe and made transactions super easy and pleasant. Also helpful. I will definitely recommend you guys to all the people that I know in the area easy and pleasant. Also helpful. I will definitely recommend you guys to all the people that I know in the area More
by Fraga27
Employees Worked With
Marcos torres
November 07, 2019
Excellent Service! I always receive the very best service when I come in. It is exceptional service. So happy to be a member of the KIA family! I always receive the very best service when I come in. It is exceptional service. So happy to be a member of the KIA family! More
by RoqueA
Employees Worked With
Kelly
November 07, 2019
On time, pleasant and out in under 2 hrs for routine maintenance oil change tire rotation, cabin air filter ..snacks were available TV volume was perfect maintenance oil change tire rotation, cabin air filter ..snacks were available TV volume was perfect More
by Andrea
Employees Worked With
Tony and Melissa
October 29, 2019
All around, good employee who go way and above. To make sure his customers are satisfied. He also keep you updated on your vehicle. Mr Jimmy keep up the good work! sure his customers are satisfied. He also keep you updated on your vehicle. Mr Jimmy keep up the good work! More
by Kia
Employees Worked With
Jimmy carter
October 26, 2019
Awesome Experience Not your usual service center. They go above and beyond to make sure the customer is satisfied. Very Impressed. Second service on my Kia Soul and grea Not your usual service center. They go above and beyond to make sure the customer is satisfied. Very Impressed. Second service on my Kia Soul and great experience both times More
by Soul owner
Employees Worked With
Service employee, Melissa and the cashier were extremely professional and very couteous.
October 24, 2019
Great friendly service! This was my first visit to the Kia service department as I recently purchased a new car. Went online to make an appointment and was surprised I was ab This was my first visit to the Kia service department as I recently purchased a new car. Went online to make an appointment and was surprised I was able to make an appointment not only the same day but scheduled within an hour. As soon as I pulled in, a service tech greeted me and accompanied me to the counter. The waiting area was very comfortable and coffee and donuts were provided. Was told my car would be ready in an hour and they actually finished 20 minutes early, including free car wash. They went over the completed service with me & asked if I had any questions. Everyone there was very friendly and knowledgeable. Looking forward to great service next time. More
by Lisa G
Employees Worked With
Service department
October 15, 2019
The finance department needs lessons on timely fashion Go somewhere else. All the dealership is intetested in is money and not the welfare of the customer. Beware if you are trading in a vehicle with an ou Go somewhere else. All the dealership is intetested in is money and not the welfare of the customer. Beware if you are trading in a vehicle with an outstanding loan cause it more than likely will fall back on you. More
by Elvis
Employees Worked With
Never heard of any of the persons named above
October 13, 2019
Pleasantly surprised My engine light came on Sunday so Monday I call for service department was put in immediately. Not sure what to expect was quickly repaired and serv My engine light came on Sunday so Monday I call for service department was put in immediately. Not sure what to expect was quickly repaired and serviced in 2.5 hours. Mr. Jimmy Carter explain what the problem was and how the problem was repaired. My car was also received a complementary clean and washed. When my car was ready Mr. Jimmy Carter then Escorted me to my car.. I have gone to another dealership in the area and never had treatment as special that I received at Jenkins Kia in Gainesville. Please keep your staff in your service department they are awesome! More
by Millie
Employees Worked With
Jimmy Carter
October 11, 2019
Fast, friendly and informative service. Arrived early, greeted with a smile, service started promptly. Additional charges reviewed prior to service. Clean waiting area and restroom. greeted with a smile, service started promptly. Additional charges reviewed prior to service. Clean waiting area and restroom. More
by Amy E
