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Jenkins Kia of Gainesville
Gainesville, FL
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
March 20, 2020
Great customer service The service department here really cares about their customers. The waiting area is nice and offers a variety of drinks and snacks while you wait in The service department here really cares about their customers. The waiting area is nice and offers a variety of drinks and snacks while you wait in a comfortable area with places to sit and watch tv. The wait time is good and the people in the service department seem rather nice. More
by Sleepy
Employees Worked With
Joshua
March 20, 2020
The service was quick. Everyone was so friendly and very helpful. Joseph was amazing and he really helped with keeping me informed about the progress of my car. helpful. Joseph was amazing and he really helped with keeping me informed about the progress of my car. More
by Drickaperry
Employees Worked With
Jospeh and Melissa
March 16, 2020
Routine service & tire mounting I took my vehicle to Kia for an oil and filter change, inspection, and to have new tires mounted. The service staff was prompt and courteous, accurate I took my vehicle to Kia for an oil and filter change, inspection, and to have new tires mounted. The service staff was prompt and courteous, accurate and clear with their quoted price, and finished the service well within the time frame they estimated, The porter was also very professional and prompt, with good communication regarding pickup time. More
by mike.johnson
Employees Worked With
Joseph in service
March 11, 2020
Made an appointment, Michelle is literally so sweet and always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash on always so nice. We talked about our children after my appointment was over. Such a personal experience. Oil change and tire rotation plus car wash only took about 1 1/2 hours. Thank you Gainesville Kia!! More
by kaybay023
Employees Worked With
Michelle
March 02, 2020
Very pleased with the service, and those whom walked me through the before and after service. I will go back and recommend others to do so. through the before and after service. I will go back and recommend others to do so. More
by Merianne Nelson
Employees Worked With
I cannot remember the two gentlemen's names that helped me on Saturday morning Feb 29 2020 but they were awesome, professional,and helpful. Thank you.
February 15, 2020
Brought my car in for service and the advisers were extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I hi extremely helpful they gave me and estimate time my car would be done and it was finished earlier then I was told overall amazing experience and I highly recommended others to bring their cars in. More
by tcoger11
Employees Worked With
Demetrius "Boss" Ferguson
February 07, 2020
Wonderful place so friendly. Knowledgeable staff worm atmosphere. Large waiting area, stocked snacks and drinks. I just love everything about this place. The service is quick and easy. atmosphere. Large waiting area, stocked snacks and drinks. I just love everything about this place. The service is quick and easy. More
by 5398frank
February 05, 2020
The staff is amazing Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) Nice people... all of them! A special remark for the front desk lady that was one of the best first face I ever meet. Donuts at great :) More
by lorena
Employees Worked With
Front desk lady
January 25, 2020
Soul Support Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. Excellent and professional service support from Melissa O'shea. I am happy with my 2019 Kia Soul and the service delivered by the Jenkins Kia team. More
by mefecteau
Employees Worked With
Melissa O'shea
January 21, 2020
Dishonest, unprofessional advertising tactics. Advertised price on internet for a 2018 Hyundai Tucson $14,895 Stock #12P0560 Advertised Price $14,895 JPP (dealer fees) Advertised price on internet for a 2018 Hyundai Tucson $14,895 Stock #12P0560 Advertised Price $14,895 JPP (dealer fees) 3,995 Tag Fee (more fees) 79 Doc Fee (more fees) 899 Non Tax Fees (more fees) 201 Real Price: $20,069 Want more? They offered me $11000 for my trade in. The Blue Book Value shows $17250 as a fair value for trade in. More
by javiercaballero.fl
Employees Worked With
Jason Hankerson
