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Jenkins Kia of Gainesville
Gainesville, FL
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 526 reviews
August 10, 2020
Amazing Service I always look forward to getting my car service at Jenkins KIA Gainesville because i get to see Melissa. She is the most caring person. You can defini I always look forward to getting my car service at Jenkins KIA Gainesville because i get to see Melissa. She is the most caring person. You can definitely tell she loves her job and customers. Everyone who comes in while i'm waiting lights up when they see Melissa. She is so personable with each and everyone of her customers. The customer can come in upset with an issue that is going on with their vehicle and Melissa always knows how to make them smile and get them taken care of. As long as Melissa is working at KIA I'll be coming their to get my Vehicle Serviced. More
by Joshua Lykens
Employees Worked With
Melissa OShea
August 09, 2020
My service writer ,No was excellent. He kept me informed on the progress on my car even though they were working thru some learning bugs with a new computer program . Could not be happier .Why is there no l on the progress on my car even though they were working thru some learning bugs with a new computer program . Could not be happier .Why is there no list of the service Dept or the Mechanics . Any one can sell cars. It's the service and the way you treat your customers is the reason people come back. Please update your List of Dept personal . Thank you. More
by Highlander
Employees Worked With
Joseph in Service .
August 03, 2020
This dealership is clearly built around a culture of honesty My wife and I are not people that get excited about buying vehicles... The stress of making a large financial decision can be quite daunting. We've he My wife and I are not people that get excited about buying vehicles... The stress of making a large financial decision can be quite daunting. We've heard the stories from friends and family about getting swindled, and I'm sure we all know the sleazy car salesman stereotype. This dealership is cut from a different cloth. Jenkins Kia of Gainesville made buying a new car low stress. EVERY staff member we worked with demonstrated a commitment to honesty and transparency. That's no coincidence, that's a business with a great customer service culture. The sales staff (Demetrius and Brian) actually listened when we described our needs. Nobody was pushing us to a more expensive vehicle or trim. The staff's questions reflected a genuine interest in finding the vehicle that met our needs. When it came time to discuss finance, it was clear that Jenkins Kia of Gainesville wants its customers to walk away feeling comfortable, and informed. When reviewing finance options and paperwork Scotty left no question unexplained. Nothing was hurried, and everything was explained clearly even if it had to be explained a second time. At the end of the day we drove home in a new car that we absolutely love. (For a price that we love too!) We also drove home with a great relationship with an amazing dealership. In the future when it comes time to purchase another vehicle we will start with Jenkins Kia of Gainesville and don't expect to go anywhere else. More
by James S
July 29, 2020
new car experience.. very friendly.KJ was super helpful, and very nice and smart. Christopher went over and above to help us. We could not have had a better experience. Ve very friendly.KJ was super helpful, and very nice and smart. Christopher went over and above to help us. We could not have had a better experience. Very pleased. More
by robye
Employees Worked With
KJ, Christopher Sauerbrun
July 27, 2020
Melissa and her team were incredibly communicative and helped me get my car done as quickly as they could given some of the annoying circumstances that popped up along the way. Car is working perfectly! helped me get my car done as quickly as they could given some of the annoying circumstances that popped up along the way. Car is working perfectly! More
by wrs0005
Employees Worked With
Melissa
July 26, 2020
Appointment was at 11:15 arrived at 10:45 Melissa checked me in asked did I need anything to drink. I had a set and at 12:20 Melissa said I ready to leave. Great service. Thanks Melissa me in asked did I need anything to drink. I had a set and at 12:20 Melissa said I ready to leave. Great service. Thanks Melissa More
by deepathut
Employees Worked With
Melissa 5 stars
July 22, 2020
This was the best car buying experience that’s I’ve ever had. The whole staff was very friendly & not pushy at all. It also was super fast compared to all the other times I’ve purchased cars. I came in at 2 had. The whole staff was very friendly & not pushy at all. It also was super fast compared to all the other times I’ve purchased cars. I came in at 2pm & was on my way home by 7pm. I left to get dinner for 1.5 hours during the transaction, while they were finding my best option for my loan. Gerardo &Scotty found me an amazing rate!! They have a customer for life now!! More
by Lindsaybranchphotos
Employees Worked With
Gerrardo Balmaseda, Deonte Robinson, Jason Hankerson, Scotty Hancock
July 21, 2020
I've purchased a lot of new cars over the years and really enjoyed working with Demetrius Ferguson. It was a joy buying a new car for my daughter. Thanks again Demetrius! really enjoyed working with Demetrius Ferguson. It was a joy buying a new car for my daughter. Thanks again Demetrius! More
by John K.
Employees Worked With
Demetrius Ferguson, Bryan Adams, Christopher Sauerbrun
July 19, 2020
It is always clean. The staff are friendly and knowledgeable. The atmosphere is good. They let you know what's going on and how long it will take. knowledgeable. The atmosphere is good. They let you know what's going on and how long it will take. More
by Sweetpea4269
Employees Worked With
Scotty Hancock, Christopher Sauerbrun
