Jenkins Kia of Gainesville

***BEWARE $5,500 IN BS FEES ON ALL THEIR VEHICLES *** Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Pr Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Prior to driving hours to their dealership I spoke with Olga (cust serv. Rep) and questioned her on the fees to be assured they weren't trying to sneak any in there and waste my time. She insisted that they only had a standard dealer fee and there weren't any other fees outside of small doc and title. Well, that was so far from the truth. Went onsite to test drive the car and when I told them I wanted it BAM there is was in black and white $5,500 in BS fees $3,995 for reconditioning and $1,395 for the "protection package". Needless to say I was furious! After getting up and leaving w/ my family the manager called me and offered me another price which was still thousands higher then other vehicles I found. Being so disappointed I contacted the GM asked him if he could explain to me in detail why and how do they think this is good customer service and of course I got a BS response and another offer to buy the car which was still way over priced. DO YOURSELF A FAVOR, GO ESLE WHERE AND SAVE YOURSELF THE HASSLE! Ended up buying the same year, make, ,trim and model with 15k less miles for thousands less at another dealer. More

I had my heart set on a specific car, and I had previously done business with the Ocala jenkins. The car I wanted was at the gainesville location and I was told it would be "no problem at all" to g previously done business with the Ocala jenkins. The car I wanted was at the gainesville location and I was told it would be "no problem at all" to get it at the price and rate I wanted. When I got to Ocala, they quoted me an outrageous amount and would NOT budge. I promptly left and drove at 7pm an hour away to the gainesville location and wow, I'm so glad that I did. Every person I interacted with from start to finish was incredible. They were patient, kind and spoke to me like I was a human being. I got the car I wanted at the price I wanted, and my payments were lower than my previous car payments! The whole transaction was so smooth and i can't say enough good things about Jenkins of Gainesville. If I ever need another car I won't hesitate to make the drive! Thank you Demetrius, Scotty and Johnny for making this the best car buying experience I've ever had. More

Quick service in and out and trying to get into a new 20 optima and working on it thank you for the service keep updated optima and working on it thank you for the service keep updated More

This dealership was professional and made my daughters first vehicle purchase an ease. James Ash, Demetruis Furguson and Scotty Hancock were awesome. Couldn't be happier. first vehicle purchase an ease. James Ash, Demetruis Furguson and Scotty Hancock were awesome. Couldn't be happier. More

This is a great dealership with great employees. I brought my car in. They ordered my parts in and got my car fixed. She was very nice to work with. brought my car in. They ordered my parts in and got my car fixed. She was very nice to work with. More

My service was Wonderful to say the least and I was treated really good!! I was in and out really quick and the service was efficient treated really good!! I was in and out really quick and the service was efficient More

Everyone @ Jenkins in Gainesville is extremely helpful and approachable. They were easy to negotiate with and do business with, and went above and beyond. Joe Grundorf was my sales rep and did a great job and approachable. They were easy to negotiate with and do business with, and went above and beyond. Joe Grundorf was my sales rep and did a great job handling my needs and educating me on the vehicles that I wanted to see. Antonio Carranza was the most patient and up front sales manager I’ve ever dealt with. Together they both went absolutely above and beyond for me to get me what I wanted. This is my 2nd lease at Jenkins in Gainesville and I very well may never go anywhere else. The crew made the transition painless and easy, and my family is extremely satisfied with our new 2020 Sorento! They arranged for me to drop off the new Sorento for window tinting and provided a loaner vehicle over night, and also made sure I had everything in line. Chris Sauerbron was quick and easy and no BS. I always appreciate when a professional knows his business, and Chris absolutely does. Joseph Cofer always knows his customers and is polite and friendly and gets the service jobs coordinated and completed efficiently and effectively. I can’t say enough about this dealership. I am truly satisfied and happy with my interactions with all of these guys. I will continue my business with them for a long time, and promote and recommend them for sales and service. More

I like the service that I get and Melissa O'Shea is the best and is one of the main reasons that I keep going back to Jenkins Kia. best and is one of the main reasons that I keep going back to Jenkins Kia. More

Always very friendly. Melissa treats me like family. Real good on estimate of time to repair and when there has been an issue regarding the service, there always has been a fair resolution. Real good on estimate of time to repair and when there has been an issue regarding the service, there always has been a fair resolution. More

Joseph very helpful and informative.. He took the time to explain to me everything and he was very friendly and respectful, professional. He took the extra mile helping me out providing me the Most pleasant explain to me everything and he was very friendly and respectful, professional. He took the extra mile helping me out providing me the Most pleasant wait time. More