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Jenkins Kia of Gainesville

Gainesville, FL

4.7
526 Reviews
Jenkins Kia of Gainesville is here to help you throughout the car-buying and -servicing process. Visit our Kia dealership in Gainesville, FL, to lease new Kia, buy a used car or for Kia service!
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2810 N Main St

Gainesville, FL

32609

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Showing 526 reviews

October 22, 2021

Joseph was awesome in handling my service appointment from beginning to end! He was respectful of my time constraint on my service appointment day and efficiently let me know the future needs of my car a More

by njmsmile@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Dec 02, 2021 -

Jenkins Kia of Gainesville responded

Thank you for your 5 star review! Happy to hear your service visit with Joseph was awesome! Looking forward to assisting you in the future! Bradley Clanton Customer Relations Manager 352-371-5801

October 17, 2021

MELISSA VERY KNOWLEDGEAGLE, FRIENDLY, AND KEEPS U POSTED WITH YOUR CAR STATUS AND HOW LONG YOU MAY HAVE TO WAIT FOR COMPLETION OF SERVICE IF U WANTS TO WAIT FOR IT. I ASKED TO HAVE A PARTICULAR MECHANIC WOR More

by TONY P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Carranza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa OShea
Dec 02, 2021 -

Jenkins Kia of Gainesville responded

Tony, Thank you for the 5 star review! Glad to hear your service visit with Melissa went well and look forward to assisting you with any needs in the future. Bradley Clanton Customer Relations Manager 352-371-5801

October 12, 2021

Brought my car in for a recall and they wanted to charge me $140 to do a diagnostic to clear the code and light for what the recall was for. Horrible service. They didn’t even tell me the light was still o More

by Greggman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kurt Sandstrom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Melissa OShea, Blake Robinson
Dec 02, 2021 -

Jenkins Kia of Gainesville responded

Joshua, I apologize for your most recent service experience with us. If you would like to discuss this further please feel free to give me a call. Bradley Clanton Customer Relations Manager 352-371-5801

October 09, 2021

Overall the staff was very friendly. There was a minor delay upon arrival for service More

by sunnydayz_68
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
Dec 03, 2021 -

Jenkins Kia of Gainesville responded

Thank you for the positive feedback! I do apologize for the minor delay you experienced and look forward to assisting you in the future! Bradley Clanton Customer Relations Manager 352-371-5801

September 24, 2021

Joseph Cofer is always professional, courteous, and friendly. He kept me updated as I waited for my vehicle and walked me out to my car when it was ready. More

by sharon2860
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
September 23, 2021

Melissa is PHENOMENAL! We love her unique and fun personality! Not only is she friendly and personable, she is helpful in any situation that we have had since using Jenkins Kia. We appreciate you, Me More

by Nicwacha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Sandstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Cofer, Melissa OShea, Blake Robinson
September 22, 2021

Told me what was needed and explained everything. Service is the best, they treat you like family. I requested Joseph Cofer because he is an asset to the company and he is dedicated to making the customer's More

by visitor24
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer
September 20, 2021

Thank you Steve, you did an outstanding JOB. We came with intention to purchase One Vehicle came out with 2. Excellent staff... best experience I've had in over 10 years. More

by mcortes0053
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Mathis
September 18, 2021

Very nice people, they explain everything that they did ,all of them has a great personality More

by Beatrice Jane Pellerin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Cofer, Melissa OShea
September 11, 2021

Very friendly and helpful staff. I have now purchased two vehicles from this Kia dealership and both experiences have been very pleasant. Everyone is always polite and eager to help. More

by squeakyscooter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Underwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey Myers
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