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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,894 Reviews

1,894 Reviews of Jenkins Kia of Crystal River - Service Center

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March 26, 2025

Service is great as usual friendly staff very fast and helpful makes me want to get another kia just for the service More

by robmonik47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bower
4.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marra Lam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Driver
Mar 31, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 25, 2025

Friendly staff. Excellent service. Did not receive confirmation on my appointment but will give them another try More

by morningglori1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

March 22, 2025

Jenkins Kia are so helpful and have great customer service. They definitely make you feel welcomed. More

by JENN000507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 22, 2025

The maintained put to much oil and blew the motor. I had to have towed More

by Pamelablair556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Casillas
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

March 22, 2025

Great staff. Explains everything and does a pre maintenance check I travel out of my way to get the best service More

by biernacl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

March 21, 2025

I'm always treated so well at Jenkins KIa. Steven was especially helpful for me this time. He did a couple of things and taught me a couple of things. So grateful for his help! The service More

by GKING141968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

March 21, 2025

William had patience with me and all my question. Very pleasant to work with. Jenkins Kia dealer has great people working for them. Everyone was respectful and very easy to deal with. Great place! I More

by D-K-JOHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales- Israel was very understanding and to why I did not want to purchase a new car that this time. I just purchased my used car with in a week. When I go to purchase a new car, I will deal with Israel for sure.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

March 21, 2025

took car in for service. great customer service with a short waiting time, excellent service. Devin found a couple of problems and explained the problem and had it fixed. t More

by morebacon70
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

March 16, 2025

In for oil change short wait needed service explained great customer service not fond of the credit card fee.otherwise great service More

by BETTYWITTERSHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

March 14, 2025

I have had our car service here and have had no problems with anything that has been done More

by TAZ31023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your high rating! We appreciate your business!

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