Jenkins Kia of Crystal River - Service Center

Experience was great. Friendly service with Paul Duvall. I'm giving the rating that I have because I was there about the length of time that I expected and Paul Duvall gave me my coupon discounts plus a litt I'm giving the rating that I have because I was there about the length of time that I expected and Paul Duvall gave me my coupon discounts plus a little more. That's always appreciated and keep up the good work! More

Service Dept Brought in my Forte for the 15k mile maintenance. Very surprised it only took 2 hours. Paul in Service was friendly, helpful and knowledgeable and to Brought in my Forte for the 15k mile maintenance. Very surprised it only took 2 hours. Paul in Service was friendly, helpful and knowledgeable and took his time explaining procedures. The customer waiting area is open and comfortable. Truly a pleasant experience. More

Very helpful Amanda was very helpful last Friday when I came in to get a new tire, and again today when I came for my oil change. She was very polive and friendly Amanda was very helpful last Friday when I came in to get a new tire, and again today when I came for my oil change. She was very polive and friendly and got me in and out of there very quickly. More

exelent work they did a exelent body work for my soul had dent in the back good job great price they treat you like family they did a exelent body work for my soul had dent in the back good job great price they treat you like family thank you Citrus Kia Elizabeth Katona More

Cadenza (2014) Odor Developed "dead smell" odor while on vacation. Upon return, Citrus Kia did an AC evaproator flush, and checked the Cabin Filter (filter had been repla Developed "dead smell" odor while on vacation. Upon return, Citrus Kia did an AC evaproator flush, and checked the Cabin Filter (filter had been replaced just 1500 mi ago). Diagnosis: dead mouse in back of Cabin Filter. Problem solved. Citrus Kia is a terrific dealership that truly tries to solve a problem and please customers. Congratulations to Amanda Gallagher (Service Advisor) for her communication and caring skills. Please don't leave. Also I commend Citrus Corporate Customer Relations for working with Amanda and me for their courteous and responsive action in providing a no-charge replacement filter. Gary T. Simpkins More

Excellent service after the sale My 2013 Kia Optima I bought had a problem with the weather strips on the sunroof which I thought I had to pay for to be repaired. With Dave Bushnell's My 2013 Kia Optima I bought had a problem with the weather strips on the sunroof which I thought I had to pay for to be repaired. With Dave Bushnell's help, it was covered under warranty. Paul Taracatac, my salesman, made sure that the parts were ordered in a timely manner. More

Best dealership I have ever used I took my 2012 Optima in for an oil change.Decide to look at the new cars,fell in love with the new 2016 Soul.Needless to say I bought it. John Keega I took my 2012 Optima in for an oil change.Decide to look at the new cars,fell in love with the new 2016 Soul.Needless to say I bought it. John Keegan my sales rep was really helpful and with Tony settled on a price that I thought was fair. It is a pleasure to bring my car in for service. here . Everyone was a pleasure to deal with(John,Tony and Yvonne) special kudos to Amanda in service . More

Super folks to do business with. Going to Citrus Kia is like visiting with a great group of friends instead of going somewhere to have your vehicle looked at. Great people, great atmo Going to Citrus Kia is like visiting with a great group of friends instead of going somewhere to have your vehicle looked at. Great people, great atmosphere. Clean as a whistle. They provide coffee and snacks in their lounge, a big-screen TV to watch, computers to use while you wait, and if you`re lucky enough to run into the owner Steve, the latest jokes. More

Customer Appreciation Evening August 27th 2015 I have been buying vehicles for 48 years and I have never experienced a dealership like CITRUS KIA in Crystal River FL!!! The owners, sales associates I have been buying vehicles for 48 years and I have never experienced a dealership like CITRUS KIA in Crystal River FL!!! The owners, sales associates and maintenance personnel are the greatest I have ever dealt with. They are never in a hurry and take the time to answer your questions. On August 27th the dealership had a customer appreciation dinner for about 200 customers. Not only did they have a free diner but they gave away several hundred dollars in door prizes. During the diner they gave information about KIA and services they offer at Citrus KIA. Also had a very informative tour of their maintenance department. I drove 40+ miles from Summerfield FL to Crystal River when I purchased my 2016 Sorento and I am so glad I did. I shopped Ocala and Leesburg and believe me none of those dealerships can even begin to compare to Citrus KIA. The slogan at Citrus KIA is "We don't just close car deals, we open relationships". Believe me they live their slogan. It's not like other dealerships that use misleading statements just to get you into the showroom. I could go on and on about how rewarding it is to buy at Citrus KIA in Crystal River FL but my suggestion is that you make the drive and be prepared to be amazed. More

IT WAS PLEASEURABLE THE SALESMEN WERE KNOWLEDGEABLE AND TREATED US LIKE FAMILY THE SALESMANGER WAS EXCELLENT TOO! I CAME IN FOR AN OIL CHANGE AND LEFT WITH A BRAND NE THE SALESMEN WERE KNOWLEDGEABLE AND TREATED US LIKE FAMILY THE SALESMANGER WAS EXCELLENT TOO! I CAME IN FOR AN OIL CHANGE AND LEFT WITH A BRAND NEW CAR I LOVE MY NEW KIA SPORTAGE! APPLE RED DOUBLE MOON ROOF BEAUTIFUL INTERIOR More