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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,894 Reviews

1,894 Reviews of Jenkins Kia of Crystal River - Service Center

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September 12, 2016

30,000 mile maint I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, th More

by sandy112565
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Duvall
Sep 12, 2016 -

Jenkins Kia of Crystal River responded

Thanks for your review Sandy and for letting Citrus KIA assist you with the maintenance of your vehicle. We are glad to hear that your visit took less time than expected. We are sorry that we unable to fix the noise that your vehicle is making. If you hear the noise again, please stop back by so that we can diagnose it properly. Thanks again for your business!

August 27, 2016

Greatly Satisfied ! Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad More

by Larry T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Aug 27, 2016 -

Jenkins Kia of Crystal River responded

Thanks for the positive review. Every situation is different, some can be challenging. I'm glad we were able to work together with corporate and take care of you. Let us know how we can be of service moving forward. Great job Brad and Dave.

July 27, 2016

made my experience better than the Devin was fantastic if you go to service at citrus KIA go to him!!!! My last visit wasn't a great one but Devin made sure that I was completely satisf More

by joeerc24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
Jul 29, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and we are so glad you are a HAPPY customer!...Great Job Devin!

July 16, 2016

SEcond Sortage My first sportage took us across country and back without a problem, then we drove it for 80000 miles with only normal service and a battery replaceme More

by RC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Taracatac, Rena Carter
Jul 17, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for your loyalty to Citrus KIA and to KIA. We are glad that your first Sportage was a good experience and are sure that your second Sportage will be even better! #SecondSportage

July 10, 2016

Awesome Went in for service, came out with new 2016 KIA Soul, close to the same payment as car I traded......Rich Meier made things happen!!!!!! More

by soullover2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2016 -

Jenkins Kia of Crystal River responded

We were happy to make things happen for you. It's what we do. Thanks for being part of the Citrus Kia family. We hope to see you at the customer appreciation party in August. Great job Rich!

June 02, 2016

They made it right I removed my prior review because they are making it right now. Ty David. I'll let you know how it all comes out at my next review. More

by Missy Hei
Recommend Dealer
Yes
Employees Worked With
David mgr.
May 05, 2016

Great sales people. I didn't intend to buy a car that day. We brought my Lady Friend's Kia in for service work so I started looking around. I was shown some new ones, but More

by kre43me42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich meier, Brent Lucas, Rena Carter, Brent Lucas
May 05, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for giving Citrus KIA the opportunity to assist you with the purchase of your new Sorento! Welcome to the Citrus KIA family. Great job Brent!

April 29, 2016

Excellent service and reasonable help with cost My car needed a 6 hour job. They got me a loaner car and completed the job as promised. These folks are great to work with all the time. I live nea More

by Coley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Gallagher, Paul Duvall
Apr 30, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting us help you keep your vehicle running in top condition! We have built our business based on satisfied customers and are glad that you find us dependable and friendly! Thanks again!

April 07, 2016

outstanding service Amanda is always very professional and friendly. She goes out of her way to meet customer requests. She represents the Citrus Kia Dealership in an ou More

by grady j ferguson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
Apr 07, 2016 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting Citrus KIA assist you with the service of your vehicle. Great job Amanda!

April 06, 2016

Kia Citrus Ranks #1 ... again I come from a long line of mechanics in my family. That being said, I know enough of the basics of car repair to make any mechanic roll their eyes, m More

by Lottie9450
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Duvall
Apr 06, 2016 -

Jenkins Kia of Crystal River responded

Thank you for the great review and testimonial. These are high compliments given your background and experience. We appreciate your giving Citrus KIA the opportunity to gain your trust and we will do everything in our power to continue to help you keep your vehicle running in top condition. Great job Paul D!

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