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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,894 Reviews

1,894 Reviews of Jenkins Kia of Crystal River - Service Center

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May 19, 2017

Experience Excellent experience never been to a dealership with such great customer service. I also had my new car in for its first service and I also experience More

by Fern7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Meier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Gillespie, Brent Lucas
May 20, 2017 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting Citrus KIA assist you with both the purchase and servicing of your new vehicle 🚗. We truly appreciate your business!

May 16, 2017

INTERNET EDUCATION Our new Sorento has many tech advances and we needed help with setting them up...Timmy Torres was a great instructor and we left happy. More

by artcartlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Jenkins Kia of Crystal River responded

Thanks for your review and Congratulations on your new SORENTO! Great job Timmy!

May 15, 2017

Problem Solved Upon purchasing our new Sedona van from our great salesman Timmy Torres, we discovered a deep scratch on the passenger side front windshield. After n More

by JOSEPH R
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
May 17, 2017 -

Jenkins Kia of Crystal River responded

Thanks so much for your review and for letting Citrus KIA assist you with the purchase of your new Sedona. We appreciate your patience in getting your windshield fixed and are glad that you are extremely satisfied. Thanks again!

April 14, 2017

Excellent service advisor - Devin Gillespie Just stopped by for some information on getting a spare tire for our Optima. Needed specifications so we could get the correct size for the trunk. D More

by teabags101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie, Devin Gillespie
Apr 20, 2017 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting Citrus KIA assist you with the service of your Optima. We know that you have many choices in services your automobile and truly appreciate your business. Great job Devin!

April 12, 2017

eServices Workshop The workshop was very informative and conducted with a focus on the customer's needs. After the discussions, the dealer rep took the time to discuss a More

by Alan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Masciarelli
Apr 13, 2017 -

Jenkins Kia of Crystal River responded

Thank you for your review! Glad our UVO class was able to assist you in getting to know your car's capabilities!

February 19, 2017

Every time we go to this Dealership we always are always welcomed either to get another car or get the car serviced its a fun experience. The customer appreciation dinners are always great fun and the food More

by Jimbo Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

Jenkins Kia of Crystal River responded

Thanks for your review and for letting Citrus KIA assist you with the purchase and service of your vehicle. We are glad that you enjoy our Customer Appreciation dinners. We certainly enjoy getting to know our great customers better.

February 05, 2017

Purchase of a 2017 Soul On February 5, 2017 we purchased a 2017 Soul from Citrus Kia. We feel that Citrus Kia Dealership is the best. We have always been treated well there. More

by litho1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Meador, Michael Boswell , Steve Hiteman, KEVIN HENDRIX, BARRY LUCAS
Feb 06, 2017 -

Jenkins Kia of Crystal River responded

Thank you so much for your review and for allowing Citrus to assist you in the purchase of your 6th KIA!...WOW!

February 03, 2017

response to my bumper to bumper warranty Miss Powell assuref me I had nothing to worry about as far as my warranty for six years or 60,000 miles was not being in effect. It is a factory warr More

by Lvk
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2017 -

Jenkins Kia of Crystal River responded

Thank you for your review and for letting Citrus KIA assist you with your warranty concerns. Please don't hesitate to contact us if we can assist you in anyway in the future! Great job Michelle!

January 22, 2017

I would buy but service sucks Brought my van in got two new tires and alignment that's not the problem they left the spare out had to bring it back and they still left pieces out t More

by Ohrt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
December 09, 2016

Taken care of Went to service with wheel bearing issues. Turned out to be differential. Traded in on a new Kia Sorento certified. Awesome dealership and great servi More

by Sabrejac69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2016 -

Jenkins Kia of Crystal River responded

Thanks for your review and for allowing Citrus KIA to assist you in the purchase of your new SORENTO! Congratulations!

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