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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,934 Reviews

1,934 Reviews of Jenkins Kia of Crystal River - Service Center

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July 05, 2025

This dealership is very friendly. They have treated me good so far I hope it continues More

by royeckert1199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Israel Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your kind words. We're pleased to hear that your experience has been positive with Jenkins Kia of Crystal River.

July 05, 2025

Devin is always professional and takes the time to explain what is going to be performed on my vehicle. I usually wait for my vehicle and Jenkins Kia of Crystal River has a great waiting area. Stocked More

by MJDT1727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

I have been coming to this KIA Dealership since 2006. Started as Citrus KIA, then Jenkins Kia. The Service Department, Parts & Sales Department are all great. More

by rrizzo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you for being such a loyal customer of Jenkins Kia of Crystal River. We look forward to continuing to serve your needs.

July 03, 2025

I was very disappointed that with all my warranties and expenses with the vehicle, you could not replace a light bulb with no charge!!! More

by SUNSHINEMILT
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Timmy Torres is always a pleasure to work with. This was my 2nd vehicle purchase with him. He is extremely knowledgeable and explains everything in such a way it is easy to understand. Never a rus More

by rrizzo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY TORRES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Jaffary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jenkins Kia of Crystal River responded

Thanks for the positive feedback. We're glad to hear our team made your vehicle purchase and service experience smooth and informative at Jenkins Kia of Crystal River. Enjoy your new Telluride.

July 03, 2025

I had a wonderful experience with Kia! They took great care of me and really listened to my needs. The team was patient, kind, and made the entire process smooth and stress-free. I truly f More

by JUDY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you for sharing your positive experience with Jenkins Kia of Crystal River. We are glad our team was able to meet your expectations and make the process enjoyable for you. Wishing you safe and happy driving.

July 03, 2025

Took 4 visits and over 6 months to get defective mouldings replace on my Kia Stinger. Original service rep completely dropped the ball. I left an appropriate feedback on Google. A day or so later I More

by PALUCH
Recommend Dealer
Yes
Employees Worked With
William Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Jenkins Kia of Crystal River responded

Hello, Customer satisfaction is important to us. It makes us glad to know our Service Team could reach out to assist you, however, we would like to address your feedback regarding the wait you experienced for a molding replacement on your Kia Stinger. Please contact us directly at your earliest convenience. Sincerely, Your Team at Jenkins Kia of Crystal River (352) 770-8237

July 01, 2025

Steven was considerate and friendly during my service. When I asked him we'd drop what he was doing to go back into the shop to find the status of my repair immediately, which I thought was very helpful. More

by Marlinmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Jenkins Kia of Crystal River responded

Our team is glad to have been helpful during your service visit at Jenkins Kia of Crystal River. It's great the status updates enhanced your experience. We appreciate your feedback and hope everything remains well with the repair.

July 01, 2025

Very responsive and knowledgeable check in and quickly resolved my problem. Would definitely recommend this service department. More

by CADQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Jenkins Kia of Crystal River responded

We're grateful for your recommendation and support. Thank you for choosing Jenkins Kia of Crystal River.

July 01, 2025

Misleading sales associate Israel gave great deal, but lacked information on full consequence of said deal More

by jessicaburnsfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel
Jul 02, 2025 -

Jenkins Kia of Crystal River responded

Hello, Your sales experience is important to us. We would like the chance to speak with you about the level of communication and customer care you received from our Sales Team when purchasing a vehicle. Please give us a call when you have a moment to further discuss your feedback in greater detail. Thank you, Your Team at Jenkins Kia of Crystal River (352) 770-8237

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