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Jenkins Kia of Crystal River

Crystal River, FL

4.6
3,616 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! We streamline everything we do for maximize efficiency to save you time and money. In fact, it’s our straightforward, no-nonsense approach to business that continues to bring our customers back time and time again. We are a locally owned, family business and our focus is on building lifelong customer relationships. Our customers come from across the region to shop with us, including Beverly Hills, Crystal River, Ocala, Spring Hill, Brooksville, Lecanto, Inverness, and Gainesville, FL. We are proud to be the one-stop shop for all things Kia in the area.
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1850 SE Us Highway 19

Crystal River, FL

34429

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Showing 3,616 reviews

March 08, 2025

Service department is always a friendly group of people ready to listen and help . This is the reason I chose to drive 30 miles to service my car... Never a long wait for my vehicle More

by LUCILLEKOCHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

We have only had our Sorento for less than a year. But have been to the service department for a few minor things such as an oil change, screws in a tire twice, and a simple recall. The service and st More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

+It was a real pleasure and a great experience dealing with Israel Thompson. He was very informative, friendly and helpful. He made a stressful experience much more relaxed and comfortable. As a matter More

by DHARTOON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2025

As always, a great experience, staff is always courteous and professional, always ensuring I'm comfortable while waiting for service. More

by TERRICHARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

March 05, 2025

Very friendly and organized. I was greeted promptly even though I arrived before they had opened for the day. My recall appointment was taken care of in short order and I was on More

by RSCHLAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

March 03, 2025

I was not impressed with the way the Service Department works. No one will ask you if you need help. When I walk in, there were only two people in the service department, one was busy on the phone, and the More

by babytaz51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Gillespie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

March 02, 2025

Everyone and everything was great . I had a lof and rot and they gave me the inspections with some suggestions for future repairs.Thanks again. More

by Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Fasano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

February 27, 2025

I was told bumper to bumper was 36 months 36k miles Kia in new port Richey said diff. Charged 199 Roadside kit never received , charged 299 for pin strip that I never received and I was told when I brought More

by IMSANIAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hankerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Maddox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Russ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jenkins Kia of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-564-8668 ext. 5252. Jaimie Cummings Customer Relations Manager

February 26, 2025

Steve, thanks for wonderful service and always exceeding expectations. Great service each time we come in for check ups and that. More

by Justin Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

February 25, 2025

Steve is always excellent! Makes the experience so easy. Lovely waiting area and enjoy the coffee and cappuccino. More

by tlj2817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

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