Jenkins Hyundai of Ocala

Just as others have said. ... Told NO early payoff penalty. But reading all of the reams of paper saw that $75 was an early payoff fee. Told by office manager that if charged, ... Told NO early payoff penalty. But reading all of the reams of paper saw that $75 was an early payoff fee. Told by office manager that if charged, she would take care of and refund. Also, because I financed some of the cost, for some reason I was given a finance charge of 7.59% with a FICO (Credit Score) of over 800. I was told it was because I financed. That in my book is highway robbery and it was never spoken of nor negotiated prior to the paperwork being drawn up. I always planned on paying this off immediately so as to not pay finance charges. Otherwise, the sale was handled professionally. More

The process was very easy. We went in for an oil change & came home with a new car. The team was great to work with. Love the car but not crazy about payment but I understand i We went in for an oil change & came home with a new car. The team was great to work with. Love the car but not crazy about payment but I understand it. Thanks to all. More

Great selection of cars, transaction was easy and quick. Timmy was helpful in helping me buy my first car! Thank you!! Timmy was helpful in helping me buy my first car! Thank you!! More

DO NOT BUY A HYUNDAI, ESPECIALLY FROM THIS DEALERSHIP! They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to com They sold us a lemon and refuse to make it right. They have had our car for over 8 weeks and it’s still not fixed. They have made no effort to communicate with us. We have had to call them every time we have received any updates. We get a different story about what is going on each time we speak to them. Two weeks ago we were given the Hyundai buyback number from them and they refuse to have anyone call us back, also. So this week when we called to speak to the GM we were told just to come pick our car up even though it’s not fixed and the issue with the car is a huge safety concern as the screen goes black that gives the driver information such as MPH, etc. My husband spoke to the GM today and he completely blew him off. My husband is a disabled veteran with a special tag that we’ve done without for over 8 weeks now and they could care less. We’ve had to continue to make payments on the Santa Fe calligraphy hybrid while driving an SE gas and no offer for any compensation. We have now hired an attorney to settle the matter since this dealership doesn’t care about their customers even a disabled veteran!! More

Process was nice. Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to Jace was very thorough and professional, answered all questions. Test drive was smooth. Jace was fully aware of all the features and explained how to use the newer features. Paperwork portion was very quick and seamless. More

Dealership is good . service area needs work some of the people need more training . A little rude at times. service area needs work some of the people need more training . A little rude at times. More

Wonderful… Goes the extra mile…makes it happen! Long time returning customer… I feel appreciated and part of the Hyundai Family!! Long time returning customer… I feel appreciated and part of the Hyundai Family!! More

Friendly staff, quality vehicles, efficient service, clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful aft clean facility, transparent financing, no pressure sales, knowledgeable team, good trade-in offers, wide selection, timely communication, helpful after-sales support, trustworthy reputation, flexible scheduling. Need better attention to a thorough cleaning in detail shop. More

I purchased a 2025 Hyundai Elantra yesterday (5/5/2025). Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to Although the car itself is great, I did have an issue that was promptly resolved. I was told that in order to get a particular rebate, I needed to finance the car. Since I planned to pay for the car in full to avoid interest charges, I asked if there were any penalty charges if I paid off the loan early. Both the sales rep and the finance rep told me "no". They said that I would only have to pay the interest up to the time that I paid the amount off in full. In fact, I was told that I could pay off the balance as soon as I received the financial statement, which they estimated to be 2-3 weeks. When I had more time to review the contract after leaving the dealership, I read in the fine print that there is a $75 charge if I do not keep the loan agreement for at least 6 months. Justifiably upset at reading this provision, I contacted the company later that day. To their credit, I received a call today, informing me that they would waive this provision of the contract or reimburse me for the $75 if I was later charged this amount after the loan is paid off. The only suggestion I can make is to read through everything in these contracts before signing them because what you are told may not match the contract. I'm just happy that they resolved my issue so promptly. More

My salesman was Timmy Phillips, he did a great job! I really appreciated his patience with me on finding the right car. I really appreciated his patience with me on finding the right car. More