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Jenkins Hyundai of Ocala

Ocala, FL

4.7
5,147 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,147 reviews

March 14, 2025

carolyn is great, she is the best salesperson I have ever dealt with in over 50 years of buying a car every three years. she is a real asset to your company More

by maryu52
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jenkins Hyundai of Ocala responded

We appreciate the acknowledgment of a job well done by our team! We are glad to hear Carolyn D provided you with the service you deserve. Thank you for trusting us with your automotive needs!

Mar 14, 2025 -

maryu52 responded

I only tell the truth if my service is great I say it if it’s not I’ll say that too. But in this case as in previous dealings with Carolyn she is the best and Jenkins Hyundai is great too. My only negative response would be I wish the prices would stop going up!

March 13, 2025

Bought my 2nd Sonata from this dealership The cost for repair for a Thermostat for my 2019 Sonata was way too high as was the diagnosis. Turned to Carl Gregg and his lovely wife for a replacement. Bo More

by BOB spelled backwards is still BOB !
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Gregg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sweeney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jenkins Hyundai of Ocala responded

I'm sorry that your experience was less than excellent. I would like to thank you for taking the time to complete the survey and telling us about your experience. I would also like to speak with you, at your convenience, regarding your visit to get better insight. Please reach out to me via phone or email. Thank you in advance. Adam Dolin Customer Relations Manager Adam_Dolin@jenkinscars.com

March 13, 2025

Very helpful, so much that I got the car that I wanted and needed. No high-pressure they did everything they could to get me into the car that I wanted and they did. And it’s awesome! More

by MYHAPPY7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Carrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for choosing us for your purchase! We appreciate your business, and we are delighted to know that we have provided you with excellent service!

March 13, 2025

The people were very nice and helpful Ish was a great salesman I’ll be recommending Hyundai of Ocala More

by DORMIK1234
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are delighted to hear that our team made you feel appreciated!

March 13, 2025

Great experience from beginning to end. They were able to get me in and out quickly and in a vehicle that I love! More

by aatmwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Pritchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We will be sharing your feedback with our team. Enjoy your new vehicle!

March 12, 2025

Everything they said they couldn't do cost wise they did, so 0 on credibility. Everything promised on detail of vehicles was missed. 0 on follow through Every piece of paper filled out was wrong. Tags. Pay More

by RJA612
Recommend Dealer
No
Employees Worked With
Jeremy Agee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly in sales. She also has to be the retailer too because one of the cars has no spare tire or jack
Mar 13, 2025 -

Jenkins Hyundai of Ocala responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We will certainly use this as a coaching opportunity for our associates, but I would like to hear more about your encounter. Please contact me at 352-620-2264 X 3482. Adam Dolin Customer Relations Manager

March 12, 2025

This is my fourth Hyundai and the first three have been great. I’m sure my new Tucson will do as well, Tyler and Carolyn did a fine job. More

by GARYSCUBAMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Huxoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Peretiatko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We are delighted to hear that our team made you feel appreciated!

March 12, 2025

Tyler Clagett gave us exceptional service. He greeted us warmly after responding to our internet inquiry and phone conversation. He was very knowledgeable on the Palisade and answered all our More

by PHILVON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Glavey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Dolin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Clagett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Jenkins Hyundai of Ocala responded

We couldn’t be happier that Tyler C provided you with such a great experience. Thank you for taking the time to complete the survey and rate us five-stars. We truly value your loyalty and business!

March 08, 2025

Jenkins Hyundai is awesome. My sales person Carolyn Davis knows what she’s doing and how to get you the car you want without haggling all day! Best dealership I’ve ever worked w More

by BCH8355
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Glavey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience and working with Carolyn! She is a real asset, and we are lucky to have her on our team! We are always here for you if you need anything, please come back to visit anytime!

March 08, 2025

Dishonest, unprofessional, unethical practices. Very rude and pushy. Lied about terms and timelines. Wouldn’t purchase anything from here. More

by A_MAE89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Glavey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Ousley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. We hold our customer’s opinion and their satisfaction in high regard, and we would like the opportunity to discuss your experience with you. Please reach out to me at 352-620-2264 X 3482 when you can. – Adam Dolin, Customer Relations Manager