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Jenkins Hyundai of Leesburg - Service Center
Leesburg, FL
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Jenkins Hyundai of Leesburg - Service Center
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March 27, 2017
Service and purchase of a new vehicle Both the sales person and the manager made my purchase very easy. No pressure. Just wanted to be sure that I was getting the best deal. Both the sales person and the manager made my purchase very easy. No pressure. Just wanted to be sure that I was getting the best deal. More
by sue521
Employees Worked With
Sonny Dufrene
March 26, 2017
service on 2015 Accent I came in for an oil change and tire rotation and since I will be driving up north within the next couple of months, wanted everything checked out. T I came in for an oil change and tire rotation and since I will be driving up north within the next couple of months, wanted everything checked out. This was done and a carwash also. I was very pleased with the service and polite manner of everyone . The coffee is good too. More
by judybug
Employees Worked With
I don't know the names
January 23, 2017
Dealer dented car and refuse to follow up on complaint The service experience was decent initially and technician who signed her in was nice and professional to my wife. The car had a tire repaired and s The service experience was decent initially and technician who signed her in was nice and professional to my wife. The car had a tire repaired and supposedly the car was washed. Nick turned over the car to my wife. Our halfway decent experience quickly turned bad after discovering a dent in the back hatch of our Santa Fe. I hand wash the car weekly so I am very aware of the condition of the car prior to it being serviced at Jenkins. I called the service technician Nick who said he would speak with the service manager and they would get back with me. I expected a call back the next day. Days passed with no call back. My wife called five days later and was told that they are still "looking into it" and that they would get back with us as soon as possible. Another week has passed. It has been two weeks since it was damaged and obviously Jenkins is blowing us off. I have concerns about taking my car to a place that damages it and does not take ownership of the issue or even follow up with me. This is the second car I have purchased at this dealership. I also own a vehicle from Jenkins Volkswagen who are very customer focused if an issue arise. We are very disappointed with Jenkins Hyundai's lack of follow up and the damage to our car. More
by read10
Employees Worked With
A different employee checked my wife in but not sure of his name, Nick Schnettino
September 23, 2015
Excellent service experience Luke in service department very informative and helpful. Work was done in a timely manner and to my satisfaction. Had oil change and warranty work wa Luke in service department very informative and helpful. Work was done in a timely manner and to my satisfaction. Had oil change and warranty work was also done some of which I wasn't even aware of. More
by lacombe, charlotte
Employees Worked With
Luke Platt
September 22, 2015
Service at its Best Service at Jenkins Hyundai of Leesburg blows all other dealership service departments I've dealt with away! Made sure my concerns were written down ac Service at Jenkins Hyundai of Leesburg blows all other dealership service departments I've dealt with away! Made sure my concerns were written down accurately & when work was completed, explanation of what was needed & what was done to complete those concerns explained in a manner that I understood. Friendly, timely & accurate work at it's BEST! More
by slincoln
Employees Worked With
Erica Tankersley, Keith Byrd, William Sharman, Luke Platt
September 19, 2015
Service of my 2012 SantaFe Limited The service was great. They did a wonderful job on my car. Luke Platt was very polite and pleasant and Tom Shettino, the service advisor was excellen The service was great. They did a wonderful job on my car. Luke Platt was very polite and pleasant and Tom Shettino, the service advisor was excellent. I will be back there for my next service date and in a few years I will surely be in to by a brand new Hyundai Santa Fe or maybe a smaller Tuscon. Thank You, James Giovannucci. More
by JimmyG
Employees Worked With
Luke Platt, Tom Schettino
September 15, 2015
All well done - quickly Provided touch up paint for minor scratch! Much appreciated! All work was complete in 45 min. Went over the paperwork. There was no charge since we ha Provided touch up paint for minor scratch! Much appreciated! All work was complete in 45 min. Went over the paperwork. There was no charge since we have the maintenance plan. More
by bharemza
Employees Worked With
Keith Allen Byrd
September 11, 2015
Why Drive so far? I passed several places to get my car serviced. Why? Because of the Leesburg Jenkins service staff. Luke Platt knows my car and me. Mechanic Randy alw I passed several places to get my car serviced. Why? Because of the Leesburg Jenkins service staff. Luke Platt knows my car and me. Mechanic Randy always services my car when available and he knows how I like it gone over. They, Jenkins, knows the history of the car and when possibly something is amiss. Also being a loyal customer has had its perks over the years. More
by donsimson
Employees Worked With
Mechanic Randy. Also greeted by sales rep Greg Jones, Luke Platt
September 04, 2015
Supposedly 3 month check up We received emails, regular mailings and multiple telephone calls telling us it was time for our 3 month check up.. When we arrived for our appointmen We received emails, regular mailings and multiple telephone calls telling us it was time for our 3 month check up.. When we arrived for our appointment we were informed a 3 month check up was not necessary. They changed the oil anyway and did a complete check of the vehicle along with a car wash. They were very professional and timely. More
by carolynberyl
Employees Worked With
Nick Schnettino
September 01, 2015
Great service I brought my car in for an oil change and multi point inspection. I was greeted by Luke and he took care of everything right away. When the car wa I brought my car in for an oil change and multi point inspection. I was greeted by Luke and he took care of everything right away. When the car was finished Nick went over the paper work and pointed out that everything is good. Thank You More
by guy35janet
Employees Worked With
Luke Platt, Nick Schnettino
