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Jenkins Hyundai of Leesburg - Service Center
Leesburg, FL
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Jenkins Hyundai of Leesburg - Service Center
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August 10, 2018
Professional and thorough This is the second time I have had the pleasure of working with Tiffany Carranza. She was so professional and explained everything thoroughly. Above a This is the second time I have had the pleasure of working with Tiffany Carranza. She was so professional and explained everything thoroughly. Above and beyond. Great employee and representative for Jenkins Hyundai of Leesburg. More
by MBGNA
Employees Worked With
Tiffany Carranza
August 06, 2018
Asalways, truly exceptional Allen was great . He explained all and walked me through the process. I was given frequent status reports and had no surprises. All my concerns wer Allen was great . He explained all and walked me through the process. I was given frequent status reports and had no surprises. All my concerns were addressed. More
by chuck8471
Employees Worked With
Allen Byrd
August 05, 2018
Excellent sales and service I took less than an hour for service. Cedric took my call and was wonderful, and Tiffany handled service. I am very pleased with Hyundai. I took less than an hour for service. Cedric took my call and was wonderful, and Tiffany handled service. I am very pleased with Hyundai. More
by Crackita1371
Employees Worked With
Tiffany, Cedric, Jason Hankerson
August 03, 2018
UNBEATABLE AS ALWAYS FROM START ALLEN BYRD SERVICE ADVISOR WAS THERE WITH GOOD MORNING AND SMILE. BEFORE YOU KNOW IT MY CAR WAS SERVICE AND WASH. THAT QUALITY WITH CAPITA FROM START ALLEN BYRD SERVICE ADVISOR WAS THERE WITH GOOD MORNING AND SMILE. BEFORE YOU KNOW IT MY CAR WAS SERVICE AND WASH. THAT QUALITY WITH CAPITAL Q. More
by AD-24
Employees Worked With
Tom Schettino
August 03, 2018
Excellent service I highly recommend this dealership for their great customer service. They have always been helpful, friendly, professional and knowledgeable. I have I highly recommend this dealership for their great customer service. They have always been helpful, friendly, professional and knowledgeable. I have been driving a Hyundai through this dealership for my last three cars. More
by dscasey
Employees Worked With
Tiffany Carranza, Alan Byrd
July 27, 2018
Service is King Never any issues with the service dept. They greet you when you drive up and get with you later to inform you of any issues. At check out, staff let y Never any issues with the service dept. They greet you when you drive up and get with you later to inform you of any issues. At check out, staff let you know what to prepare for on your next visit. More
by HappyGirl
Employees Worked With
Tom Schettino
July 26, 2018
As always, efficient and quality repairs. Michelle was knowledgeable and very helpful in answering our questions. The repair was done in a timely manner and was well done. This is our second Michelle was knowledgeable and very helpful in answering our questions. The repair was done in a timely manner and was well done. This is our second Hyundai and will not be our last. One of the major reasons we purchased our second car was the service department. More
by Harry cordell
Employees Worked With
Michelle
July 25, 2018
Stepped up for a lousy dealer in Virginia We had a tire problem from day one before we accepted our new Hyundai Santa Fe. The dealer in VA said he would correct but as we took it home we noti We had a tire problem from day one before we accepted our new Hyundai Santa Fe. The dealer in VA said he would correct but as we took it home we noticed the same vibration. We took it back at least three times to the tune of "nothing is wrong" Our drive to Florida was agonizing with the vibration. Tom and his team took ownership of the problem, tested the tires which indicated every tire had a flat spot. He then went way out of his way for us to get new tires, even though Hyundai passes the tiree warranty over to the tire manufacturer. He supplied documentation that we supplied to the Virginia dealer who ignored us. However, his documentation just resulted in HMA writng back saying a check will be issued. Tom, if you are reading this THANK YOU and please pass our thank on to Melanie too, our service advisor who kept us informed about the process and worked for us, to help us out of a bad situation. More
by TDM
Employees Worked With
Melanie Finn, Tom Schettino
July 25, 2018
problem solved Over the past couple years I thought my Santa Fe had a defective right rear blind spot detector even after Tom Schettino went on a test ride with me w Over the past couple years I thought my Santa Fe had a defective right rear blind spot detector even after Tom Schettino went on a test ride with me without finding a problem I still believed the system was defective.. This last service I again complained about the problem Tom assigned a professional mechanic for another test ride and they thought it might help if I understood the rear detection system Allen Byrd couldn't have been more professional, this time he explained the system in detail and also provided copies from the owners manual dealing with the system operation... The problem was my driving habits.... Thanks, Dennis Callahan More
by dennisne1
Employees Worked With
Mechanic's unknown name, Tom Schettino, Allen Byrd
July 18, 2018
Service Great service advisor! Actual service personnel should pay closer attention to not transferring dirt/grease onto interior parts (i.e. Doors, upholste Great service advisor! Actual service personnel should pay closer attention to not transferring dirt/grease onto interior parts (i.e. Doors, upholstery...). Leave the car in the state it was before performing maintenance! Dealership has to this a priority!!! More
by Topgun007
Employees Worked With
Allen Byrd
