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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,053 Reviews

1,053 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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January 23, 2022

took way to long did not clean the car after having it for over 4 weeks More

by hermant1942
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-stars. If you would like to discuss this or have any other questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

January 20, 2022

Very respectful and helpful in taking care of my problems. Explained to me every aspect of what was being performed. More

by MARTY925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to review your experience and your 5-star rating!

January 20, 2022

The staff was Friendly, helpful with great customer service! Highly recommend! Thanks for helping us! More

by CRIHNEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

January 19, 2022

It is always a good experience at this dealership for service. The service team is always friendly, and Mike Miller is usually within a few minutes of guestimating when the work on your vehicle will be d More

by MARK.MULLEN73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

January 18, 2022

The telephone and in person contact was professional and efficient with everyone I came in contact with. Albert the mechanic was helpful in explaining the delay in service. I am in the process of switching More

by BILLME66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert (mechanic)
Jan 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

January 18, 2022

Very empathetic concerning the stress of new car shopping. Everyone there was very friendly. Thank you. More

by BBENNETT0244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. Thank you for your 5-star rating!

January 15, 2022

Very efficient and professional. The waiting area was very nice and clean. We did not have to wait long at all. More

by CHARCARR3501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

January 14, 2022

the mechanic didnt put my oil cap on and did not tighten the cover underneath car which fell off. I called and talked to Mike he picked my car up and fixed the issues great service the second time More

by TREKKER199
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We do apologize for this accident. I'm glad that we were able to resolve this issue promptly. If you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

January 13, 2022

Prompt.!Good job on car wash.Staff very friendly, neat Prompt.!Good job on car wash. Staff very friendly, neat and helpful. Facility was clean and coffee was available More

by DEHAGILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to share your experience with us and to give us a 5-star rating!

January 13, 2022

I have been going there for about 15 years now and they have always treated me with respect and outstanding service!!!!!!! Lately a young man named AARON HOUSER has been taking care of me and let me tell More

by NOLES980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Wow, thank you for such an awesome review! Aaron is a valued member of our team for sure!

Jan 14, 2022 -

NOLES980 responded

Thank You Again!!!!!!!

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