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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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February 17, 2022

We had a little confusion whether my repair was covered under my extended warranty but the service provider hopped on it got everything straightened out. I was in and out in about an hour. I loved the f More

by LUCKYDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

February 16, 2022

I brought my truck in for a oil change and tire rotation. Mind you I had an appointment. I was told when I got there they were behind and it would be an hour and a half before it was done. An hour and a half More

by rmorton4050
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Malec
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who he was
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-stars. If you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

February 14, 2022

Always pleasant polite and helpful Listens to customers needs Timely courteous call back every time More

by LSTILSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

February 13, 2022

Jenkins Ford has always provided first class service. Customer relations, and explaining clearly services needed are excellent. Work completed in a timely fashion. More

by JOZGL2@bellsouth.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

February 11, 2022

Great service. All employees were positive supportive and polite. Service on my car was excellent. The waiting room was pleasant and clean. Will return for a future service. More

by NINTHOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

February 10, 2022

Always an easy, stress-free experience. Mike on service is always very helpful. I can recommend them highly. More

by echo7749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

February 10, 2022

Great Service and they knew just what do to when it came to my FordPass points, coming from a Ford employee, this place is top notch! And donuts for breakfast! Keep up the good work!! More

by Andrea B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

February 08, 2022

Aaron was very professional and honest with the situation regarding the reduced work force due to COVID. I was very satisfied with his efforts to make sure every one of my concerns was addressed. More

by ruelmeister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business

February 08, 2022

Jenkins Ford personnel was very courteous and explanatory of everything they were doing to do. More

by SUEBAUMBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

February 07, 2022

Very happy with the service and my service advisor Anthony Malec! Anthony suggested services that I was actually overdue for in keeping my vehicle running smoothly! Anthony also reminded me of service More

by PK4568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience! Anthony is a valued member of our team for sure!

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