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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,054 Reviews

1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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March 18, 2022

We just moved to the area the experience was friendly and inviting look forward to my next service. More

by COOKINIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

March 18, 2022

Service dept was very professional. Worked in a timely manner and done a good job. Made sure all my concerns were taken care of. I also talked to sales staff that day. They were very f More

by MARVELOUS412001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

March 17, 2022

We were very happy with the service! They went out of their way to get us into a rental car while our truck was in the shop and we had our truck back the very next day…Definitely would r More

by MIKEANDDARBIE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

March 16, 2022

We had an appointment, got right in , complimentary donuts , coffee was a nice touch , only downfall I would say was it seemed to take a long time , otherwise perfect service!! More

by PAMALABARTLETT
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are working diligently on our wait times. Thank you for your patience with us and your kind words about your service visit!

March 15, 2022

They are all about taking care of the customer. Mike Miller is a top notch service advisor. More

by ralphien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

March 15, 2022

I was very pleased with the service at Jenkins! They were quick and easy to work with. Anthony was awesome and helped me find a discount on my Ford account that covered most of the cost of my minor More

by KMCCABE52204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

March 15, 2022

Outstanding performance and Service customer service. Service writer with Mike glen mille .diesel mechanic technicians More

by JWEATHERINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

March 14, 2022

The ONLY reason I would recommend this dealer right now is because of Anthony the service manager. We took our car in for a simple oil change/tire rotation and they damaged the side of the car badly enoug More

by lahinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I sincerely apologize for the situation you experienced. We pride ourselves on excellent customer service and we will certainly use this as a coaching opportunity for our associates. I am very happy to hear Anthony was able to take care of everything for you. Please feel free to contact me anytime with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

March 14, 2022

Great service and friendly staff, great quality of work on my F150 truck I would highly recommend More

by MARTINEZPEDRO1927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

March 11, 2022

The young man that took care of me was awesome so kind to explain everything before about my points and then after explaining that I still have two years service with the company before having to use any poi More

by EMAILSHERRYW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

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