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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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April 04, 2022

Made appt, but when arrived, was told I didn’t have an appt. The gentleman took me in anyway. Oil change took 2 hrs (no tire rotation…requested oil only). Thought time was a bit excessive More

by SLQICU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

April 04, 2022

The service dept did a great job when we needed some tires. We ran into a little glitch and they handled it well and made up for the glitch. Good job Anthony! Thank you for great service!! More

by firstpianolady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 03, 2022

no follow up on tire rotation! !! couldn't rotate no tool to do it with More

by sharonloc920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 4-star. If you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

April 01, 2022

Brent the service manager went above and beyond to make sure my vehicle was serviced in a timely manner. He kept me informed on how much longer it would take before I would be on my way. Brent was my servi More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 01, 2022

Was very happy with the service. Quick and responsive. Will be comfortable bringing my car in for service More

by STEVEH1354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron simmons
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 01, 2022

This Dealership has a wonderful atmosphere and they demote themselves to provide perfect customer service. They really care about the customer experience each customer receives More

by Dilly21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Oglesby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

March 31, 2022

Having frequent 50mph and idle speed issues DEF related issues. Dealer can’t find problem. More

by magicmanateemarina
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t, remembet
Apr 01, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to discuss your concerns, please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

March 31, 2022

Dillon Ward in service andRon Moore in sales we’re VERY good to work with👍👍 More

by douggilchrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Ward 5 stars!!
Apr 01, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

March 31, 2022

Thank You Aaron Houser For Being Awesome! !!!!!! You Guys Rock At Jenkins Ford Thank You!!!!!!! More

by NOLES980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear Aaron took such great care of you. You are the reason we are here!

March 31, 2022

We arrived at appointed time, they checked me right away, they were finished within the hour. More

by tcfoster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

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