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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,054 Reviews

1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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April 08, 2022

I asked for a tire rotation and it was only done on the drivers side of the vehicle. More

by JACRRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-stars! If you would like to discuss your experience with me, I would like the opportunity to resolve your concerns. Please call me at your convenience. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext 5252

April 08, 2022

Love Anthony! Was thorough, informative and fair. I waited for the service and they got right on it. Will be back! More

by JPMSJEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

April 05, 2022

Everyone at this location is very respectful and courteous. If one of the staff walks by when you are sitting and waiting, I was in for an oil change- they will offer beverages, start a conversatio More

by TRACYBCW68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

April 05, 2022

Very efficient, and great customer service. Have relocated from the area since I bought my truck. However, have chosen to continue coming to this dealership for service. Very happy. More

by cswalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your 5-star rating!

April 04, 2022

They were very prompt in finding an issue with my Ford mustang that had a starting issue which was a defective part. More

by emeraldisleweefolk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dillon in service
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 04, 2022

Made appt, but when arrived, was told I didn’t have an appt. The gentleman took me in anyway. Oil change took 2 hrs (no tire rotation…requested oil only). Thought time was a bit excessive More

by SLQICU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall name
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

April 04, 2022

The service dept did a great job when we needed some tires. We ran into a little glitch and they handled it well and made up for the glitch. Good job Anthony! Thank you for great service!! More

by firstpianolady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 03, 2022

no follow up on tire rotation! !! couldn't rotate no tool to do it with More

by sharonloc920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only a 4-star. If you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

April 01, 2022

Brent the service manager went above and beyond to make sure my vehicle was serviced in a timely manner. He kept me informed on how much longer it would take before I would be on my way. Brent was my servi More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 01, 2022

Was very happy with the service. Quick and responsive. Will be comfortable bringing my car in for service More

by STEVEH1354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byron simmons
Apr 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

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