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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,054 Reviews

1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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April 20, 2022

This service center took good care of our car and us as a whole! We were given a quote and they stayed perfectly within that quote. The service was done well and we are quite satisfied with what they did, More

by firstpianolady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

April 19, 2022

Excellent service! Staff is very friendly I would highly recommend this place to anyone! Also they have lots of drinks and donuts! More

by bcrain1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

April 18, 2022

Dropped Truck off for a Friday 8 am appointment Thursday at noon. I went to check on it Saturday it was outside and they had not worked on but an hour. Only after the service manager caught me walking out More

by zadrozny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

I am sorry that your experience was only 3-star. I also hope that we have resolved this concern of yours. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

April 17, 2022

Really came through to solve the issues with my Ford F-150. The service dept found a solution and delivered my truck in record time to salvage a very costly and inconvenient weekend. More

by PHAKEFLYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

April 16, 2022

Took truck in for service my experience was great my service advisor was Anthony he was very customer oriented and was great to work with this trip was totally different than my past word definitely rec More

by Anthony.parrish55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

April 15, 2022

Got me in and out quickly and did a wonderful job living my truck. Thanks More

by Betsybob
Recommend Dealer
Yes
Employees Worked With
Dillion Ward
Apr 18, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

April 15, 2022

Fast check in provide drinks and snacks for customer waiting on their cars. Service personnel provide detailed explanations on what they find and resolution. Service personnelle prompt and courteous. Se More

by KATSGRAHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

April 14, 2022

Good people good coustermer service willing to listen to your problem and they fix the problem feel comfortable going there for service More

by outback1347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

April 14, 2022

We were greeted as we entered the building, promptly helped, and serviced. The waiting room was clean and offered a beverage bar. More

by daviswm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

April 14, 2022

Very helpful in getting my warranty work taken care of and letting me no what things I need to think about at a later date. The hole staff was excellent and kept me up to date while they ordered parts for More

by MARTY925
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team took such great care of you. You are the reason we are here!

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