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Jenkins Ford Lincoln of Crystal River - Service Center
Crystal River, FL
1,054 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center
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April 26, 2022
I had an appointment and was told that it would take between one hour to one hour and half for my service I waited it ended up over 2 hours before I got my car I think that is a little too long to wait between one hour to one hour and half for my service I waited it ended up over 2 hours before I got my car I think that is a little too long to wait especially since I had an appointment next time I need service I think I will try the dealership in Inverness since I live half way between both More
by RONCIOLEK
Verified CustomerEmployees Worked With
Not sure who my service rep was
April 26, 2022
The service department went above and beyond all of my expectations. I had a tire emergency. I had never been in the dealership before as I live on Florida’s east coast. They fixed the tire within one hou expectations. I had a tire emergency. I had never been in the dealership before as I live on Florida’s east coast. They fixed the tire within one hour on a very busy Friday. Thank you for treating me as as if I had been a customer for many years. More
by Bjohn442
April 25, 2022
I paid 25$ for the added car wash and was very unimpressed had to go home and rewash unimpressed had to go home and rewash More
by KBMAN22
April 23, 2022
This dealership is customer oriented. I 've had quality work done there for the past 11 months. I 've had quality work done there for the past 11 months. More
by andreguillory
Employees Worked With
Other Employees :
Dustin my mechanic and Dillon
April 23, 2022
Arrived early. Took me in before scheduled appointment and finished early.Knew what oil and filter to use on my 5.0 engine. Took me in before scheduled appointment and finished early.Knew what oil and filter to use on my 5.0 engine. More
by ldbcicale
Employees Worked With
April 22, 2022
The service was excellent. Aaron was courteous and professional. And the coffee and donuts were a nice touch. Aaron was courteous and professional. And the coffee and donuts were a nice touch. More
by NUGGETF16
Employees Worked With
April 22, 2022
Anthony in the service Department is awesome very helpful and kind would recommend him to help anyone, Thank you for you help Anthony helpful and kind would recommend him to help anyone, Thank you for you help Anthony More
by Sue
Employees Worked With
April 21, 2022
Everyone was very helpful but it’s still not worth 1hr and 45 mins wait for an oil change when you made the appointment a week a head of time.My local garage gets me in and out within 30 mins. I don’t kno and 45 mins wait for an oil change when you made the appointment a week a head of time.My local garage gets me in and out within 30 mins. I don’t know who Aaron Houser is but Dillon waited on me. Thank you More
by TONYD1955
Employees Worked With
April 20, 2022
Aligned my porsche cayman there. They use a hunter machine just like most reputable shops. Was quoted 129.00. Last time I took this car there it was crystal ford, they charged me 89. They use a hunter machine just like most reputable shops. Was quoted 129.00. Last time I took this car there it was crystal ford, they charged me 89.00. When I went to pay this time they charged me 239.00. Why? They said its because its a specialty car. B.S. The 15 and newer mustang requires the same type alignment. I know this as I have owned 2 of them, a 17 and an 18 pp1. My cayman was 19000.00. Hardly a high dollar car when I bought it. They saw porsche and came up with an excuse to grab profit. I am expirenced with the hunter machine and am a capable mechanic. I could have done this myself if I had the machine or access to one. The tech did a good job in a timly manner. But they didint charge what I was quoted. Concidering I bought a mazda speed3 from Jenkins in ocala in 2010, I should have been treated better. Gouging insures I will not buy a vehicle from them again unless they reach out and make this right. Tech work is good but my expierence is you cant trust them to stand by their word. Les Rummel More
by LRUMMEL4
Employees Worked With
April 20, 2022
Appointment was easy, service was great and fast, staff was very friendly and easy to deal with. Waiting area was nice and had a tv you could watch, assorted coffee's were also available. was very friendly and easy to deal with. Waiting area was nice and had a tv you could watch, assorted coffee's were also available. More
by BEATTY117
