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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,054 Reviews

1,054 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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May 04, 2022

A two day diagnosis took over a week with no actually findings other than battery at about 73%. My 20 year old grandson who works at a Ford dealership up north asked their most experienced technicians More

by YELLOWBEARMT
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Malec
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. If you have any questions or concerns you would like to discuss at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252.

May 03, 2022

I have only dealt with the parts department and service and I have to say I have been very satisfied with all of the services that I have received from Jenkins. Very professional and customer friendly staf More

by PK4568
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

May 02, 2022

Great customer service. All the work on my truck was done promptly. All my questions answered More

by SEP25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

May 02, 2022

I just wanted to say how polite Anthony in service was. He was very helpful and I will always take my Lincoln to your service department. Give credit where it is due. More

by SGERCAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 03, 2022 -

SGERCAR responded

You are welcome

May 02, 2022

I have had issues in the past but this one Anthony really went above and beyond what was expected. Very satisfied! More

by DFENDER46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

May 03, 2022 -

DFENDER46 responded

You are so welcome. I felt very appreciative when I walked in and when I picked up my car.

May 02, 2022

Awesome and timely service clean dealership will use again. Friendly helpful knowledgeable staff. Bought the vehicle there and will buy another when ready More

by JAMTIME4E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Oglesby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

May 02, 2022

Was very pleased, I took my Chevy 2500 in for an alignment and was impressed on how good of a job they performed. More

by SHUTTLESWORTHJOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

May 02, 2022

The service was conducted and completed just as promised in the telephone communications with Aaron. More

by EBLOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

May 02, 2022

Quick turn around for my car. They were able to squeeze me on a Friday afternoon appointment. It is nice to be able to leave my car over night. More

by ALLAGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

May 02, 2022

Service was great. Anthony does a good job scheduling service work. He makes suggestions to ensure your needs are taken care of. Completion of the service work in done More

by ROBERT.ELLIS
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

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