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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,069 Reviews

1,069 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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March 21, 2023

Professional and knowledgeable. helpful..Good service.good coffee a nd donuts.pickup service was very good. More

by BG1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to see that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

March 21, 2023

Brent is awesome! I needed a brand new transmission in my 2021 Ford Expedition and Brent got me in ASAP and the work was done in a very timely manner. I definitely tru More

by Caitlynd Born-Dohm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Morlas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

March 21, 2023

People there are straight forward and will take my vehicle back to them. Thanks for your attention to try and resolve my problem. More

by PBLUMENSTEIN0628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

March 18, 2023

Great service and the people that work there were fantastic. Gave us a rental car it was good More

by Caroljean461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

March 17, 2023

Great dealership. Customer service oriented. This dealership is far better than the previous owner. Good job 👍 More

by RICHQUAILRUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for your kind words about your visit! We appreciate your business!

March 17, 2023

Great Service. The staff was excellent and they did a great job with my truck. My service advisor Anthony Malec was fantastic! More

by SCOTTREDRICKMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

March 16, 2023

The staff was very friendly from the time I drop off the keys until I paid the invoice. The work was completed and additional items needing attention were documented and explained. More

by REDFISH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

March 15, 2023

I like their handling of my car maintenance. Every service and sales person are dedicated and sincer to help. More

by vorange0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Fennelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

March 15, 2023

Once I got to them it was great, but getting to them through Ford was terrible. It is not a good process and delayed me 3 day on getting my problem solved. I will not buy another Ford after 60 years of More

by MARKLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Jenkins Ford Lincoln of Crystal River responded

I do apologize for the experience you have encountered, if you would like to discuss your experience with me, please feel free to call me anytime! Thank you, Desiree Bower Customer Relations Manager 352-795-7371 EXT. 1051

Mar 16, 2023 -

MARKLES responded

I tried to call you but it just rang and rang. My number is 352 447 4721 or cell at 352 586 9607. Since the service folks could find no problem with the dead car we are now afraid to be stranded away from home. This is the 2nd time it happened the first time a year ago leaving us in the dark and raining in the wildlands above Cedar Key. Your service people are fine but still it leaves me with the same issue. I think we found why it wouldnt start when we removed stuff in the trunk by pulling it out thru the back seat but that still doesnt explain why it was completely dead in the first place.

March 15, 2023

The service department was outstanding on. helping to get my car in and out of service More

by JSEREDA17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Mar 15, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

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